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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
766 Reviews

766 Reviews of Phillips Buick GMC - Service Center

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May 10, 2024

They were able to get the work done quickly and efficiently. Friendly and out going. More

by DIHILLMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Very respectful great ppl very clean facility and the best part we didn’t need an appointment to be seen it was amazing More

by gabinogarza2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Phillips Buick GMC responded

Thank you for your kind words about your experience with us at Phillips Buick GMC. We're thrilled to hear that you found our facility clean and our team respectful. It's fantastic to know that we were able to accommodate you without needing an appointment. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

May 07, 2024

The charges were excessive for the problem. When I asked for my veteran discount I was told it was too late, the ticket was already written and I should have requested it when I first came in. More

by Mcthaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The older black mechanic was very nice and knowledgeable
May 09, 2024 -

Phillips Buick GMC responded

Thank you for sharing your feedback. We appreciate your service as a veteran and we regret any miscommunication regarding the discount. We strive to provide fair pricing to all our customers and would like to discuss this matter further to ensure your satisfaction. Please reach out to us at your earliest convenience so we can address your concerns. Thank you. Sincerely, the Team at Phillips Buick GMC

May 06, 2024

Very nice place. I use their outside oil change place. You don't even have to.get out of the car! I took my Yukon there because ac wasn't working. They diagnosed More

by Cornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Phillips Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, the Team at Phillips Buick GMC

May 04, 2024

The service is always professional. All Buick dealerships are dependable with their good services and comfort of their customers. More

by pmontgomery0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Phillips Buick GMC

May 03, 2024

The only thing I didn’t like was the TV need to put something els on ! More

by prettymolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Phillips Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, the Team at Phillips Buick GMC

April 30, 2024

Using Phillips for over 15 years for sales service and maintenance on 3 Cadillac cars and found employees all well qualified for all types of service More

by robert_lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Phillips Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Phillips Buick GMC again! Sincerely, the Team at Phillips Buick GMC

April 27, 2024

Great customer service! Definitely would recommend James for any of my car needs! He’s great and efficient More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Phillips Buick GMC responded

We are delighted to hear that you had a positive experience with us, Matt. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, the Team at Phillips Buick GMC

April 27, 2024

Brought in vehicle for oil change tire rotation , nail in tire and recall. Was surprised it took into the 3rd day to complete. Was told had issue second day with internet for recall so spilled into 3rd day. More

by Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Phillips Buick GMC responded

We take customer feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, the Team at Phillips Buick GMC

April 25, 2024

Awesome,Awesome,Awesome Awesome,Awesome,Awesome,Awesome,Awesome Awesome,Awesome,Awesome,Awesome,Awesome,Awesome people More

by Croberts17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Phillips Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Phillips Buick GMC

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