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Phillips Chevrolet of Lansing
Lansing, IL
6,837 Reviews
Phillips Chevrolet of Lansing in Lansing, IL, also serving Hammond, IN, Calumet City, IL and Merrillville, IN is proud to be an automotive leader in our area. Since opening our doors, Phillips Chevrolet of Lansing has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Phillips Chevrolet of Lansing will get you into the car or truck you choose with professionalism and attention to your needs.
Phillips Chevrolet of Lansing has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Phillips Chevrolet of Lansing offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (708) 474-0000 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,837 reviews
September 21, 2014
Joe Snaidauf and Phillips Chevy of Lansing We've always bought our trucks in town, we've lived here 32 years. The people at Phillips Chevy are friendly and very helpful. We knew what we wanted We've always bought our trucks in town, we've lived here 32 years. The people at Phillips Chevy are friendly and very helpful. We knew what we wanted and they really went to work for us. Thank you Joe, Henry Walter & Tom More
by kstasko59
Employees Worked With
Henry King, Tom Kernagis
September 18, 2014
John Hayes Rocks John Hayes (service writer) is a great example of a dealership employee. He was courteous, patient and made quick work of getting my 2012 Cruze in an John Hayes (service writer) is a great example of a dealership employee. He was courteous, patient and made quick work of getting my 2012 Cruze in and out. Dan did the work on the Cruze, and Arie was a big help when I dropped off my car the night before. I'd recommend these guys to anyone! More
by fathom72
Employees Worked With
Daniel Rodriguez, Jr.
September 16, 2014
Equinox Experience I went to Phillip's Chevrolet of Lansing on the final Day of the Labor Day Sale, I found a 2014 Equinox and fell in love with it. We did the paperwork I went to Phillip's Chevrolet of Lansing on the final Day of the Labor Day Sale, I found a 2014 Equinox and fell in love with it. We did the paperwork and I drove off the lot. 3 days later as I was driving to work a service light came on, needless to say I was furious. I called my sales Rep. Mark Peterson he asked me to bring it in as soon as possible. I was given a loner and very unhappy. Four days later, Mark called me and informed me that I would be getting a brand new 2015 Equinox. Two days later I was back at Phillips Chevrolet of Lansing driving off in my new SUV. They truly want their customers to be Happy and completely satisfied. More
by aliciatyler01
Employees Worked With
Mark Peterson, Mark Catuara
September 11, 2014
Amazing Service and even better outcome My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there fac My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there face and keys in hand. I sure did, and have absolutely NO complaints! The facility was really great as well, they even had a area for my little busy bees to play while mommy took care of business. I will definitely recommend this facility and more specifically Mr. Tibbs to all of my family and friends. Great job guys! More
by shadasbell
September 09, 2014
Easy Buying Experience Michelle Foster was amazing. She meet me at the door with friendly greeting and made my entire buying process go as smooth as possible. From beginning Michelle Foster was amazing. She meet me at the door with friendly greeting and made my entire buying process go as smooth as possible. From beginning to end the entire dealership staff was very friendly and very informative. Usually when I go to a dealership I feel like i'm getting duped into a deal with a bunch of fancy words. But not here, everything was explained and laid out in a understandable manner. I would definitely recommend anyone planning on buying a car to come here. More
by aarons129
Employees Worked With
Tom Kernagis, Mark Catuara
September 09, 2014
Elizabeth Paige John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was extremely disappointed. More
by epaige2178
Employees Worked With
John Hayes
September 01, 2014
Servie after the sale I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and hav I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and have it repaired just like that. The service after the sale is just as satisficing as the sale itself! Thank You ! More
by JoeB70
Employees Worked With
Dennis Miller
August 28, 2014
Wonderful Experience I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on a Friday afternoon and then drove 4 hours from Michigan to pick it up. Dennis Miller and everyone else made the process quick and painless, and I was off to enjoy the amazing new car in no time. I would highly recommend Phillips to anyone, even those located a few hours away! More
by jmbenedict
Employees Worked With
Dennis Miller
August 24, 2014
A Great Experience Jo-Anne and Bob Schwantes recently purchased a Chevrolet Equinox from Phillips Chevrolet. Our salesman was Joe Snaidauf and he was terrific at helping Jo-Anne and Bob Schwantes recently purchased a Chevrolet Equinox from Phillips Chevrolet. Our salesman was Joe Snaidauf and he was terrific at helping us find the vehicle that was the closest to what we were looking for. Then with the assistance of Sales Manager Walter Fields who helped us get the gray leather seats Jo-Anne was looking for we knew we were set with the product we wanted.. Thanks to all those involved at Phillips Chevrolet including Paul Kay who managed to keep all the paperwork straight and made this a great experience in purchasing a new vehicle. Again thanks to Philips' Joe, Walter and Paul. Sincerely, The Schwantes' More
by schwantes
Employees Worked With
Paul Kay
August 23, 2014
This is a dealer who I can trust Basically I had a very satisfied experience with this dealer, and thanks to the help of salesman James Major, I could finish all the purchase. He spen Basically I had a very satisfied experience with this dealer, and thanks to the help of salesman James Major, I could finish all the purchase. He spent almost all that day to help me with many details without any impatience, finally he also delivered my car for me,I do appreciate that so much! The car also has perfect quality and till now I still have not found anything unhappy of my car,which means i don't think the dealer hide anything from me. They are professional. I enjoy my driving so much! Only one thing, I did not get the $20 gas card they promised to give me as they did not have it that day, and also during delivery they forgot to pay the toll for the car, they promised to mail those to me, so I am still waiting for that. After this I believe i can complete the Customer Satisfaction Survey as 100% satisfied. Overall, I recommend this dealer, and I am sure you will not regret it! More
by a284249011
Employees Worked With
James Major
