Phillips Chevrolet of Lansing

Amazing Service and even better outcome My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there fac My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there face and keys in hand. I sure did, and have absolutely NO complaints! The facility was really great as well, they even had a area for my little busy bees to play while mommy took care of business. I will definitely recommend this facility and more specifically Mr. Tibbs to all of my family and friends. Great job guys! More

Elizabeth Paige John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was extremely disappointed. More

Servie after the sale I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and hav I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and have it repaired just like that. The service after the sale is just as satisficing as the sale itself! Thank You ! More

Wonderful Experience I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on a Friday afternoon and then drove 4 hours from Michigan to pick it up. Dennis Miller and everyone else made the process quick and painless, and I was off to enjoy the amazing new car in no time. I would highly recommend Phillips to anyone, even those located a few hours away! More

A Great Experience Jo-Anne and Bob Schwantes recently purchased a Chevrolet Equinox from Phillips Chevrolet. Our salesman was Joe Snaidauf and he was terrific at helping Jo-Anne and Bob Schwantes recently purchased a Chevrolet Equinox from Phillips Chevrolet. Our salesman was Joe Snaidauf and he was terrific at helping us find the vehicle that was the closest to what we were looking for. Then with the assistance of Sales Manager Walter Fields who helped us get the gray leather seats Jo-Anne was looking for we knew we were set with the product we wanted.. Thanks to all those involved at Phillips Chevrolet including Paul Kay who managed to keep all the paperwork straight and made this a great experience in purchasing a new vehicle. Again thanks to Philips' Joe, Walter and Paul. Sincerely, The Schwantes' More

This is a dealer who I can trust Basically I had a very satisfied experience with this dealer, and thanks to the help of salesman James Major, I could finish all the purchase. He spen Basically I had a very satisfied experience with this dealer, and thanks to the help of salesman James Major, I could finish all the purchase. He spent almost all that day to help me with many details without any impatience, finally he also delivered my car for me,I do appreciate that so much! The car also has perfect quality and till now I still have not found anything unhappy of my car,which means i don't think the dealer hide anything from me. They are professional. I enjoy my driving so much! Only one thing, I did not get the $20 gas card they promised to give me as they did not have it that day, and also during delivery they forgot to pay the toll for the car, they promised to mail those to me, so I am still waiting for that. After this I believe i can complete the Customer Satisfaction Survey as 100% satisfied. Overall, I recommend this dealer, and I am sure you will not regret it! More

Phillips Chevrolet of Lansing This was the best dealership I've ever dealt with. They were very professional, down to earth and made me feel like family. I've stopped by a few time This was the best dealership I've ever dealt with. They were very professional, down to earth and made me feel like family. I've stopped by a few times already since my purchase and feel right at home. I can't stop talking about Phillips Chevrolet of Lansing!!!!!! Love you guys and thanks again!!!! More