
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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I found dealer easy to work with, didn’t take up a lot of time. Process was clear and efficient. time. Process was clear and efficient. More
Process was quick easy and friendly. . Chris Jenkins was s pleasure yo deal with during procesd . Chris Jenkins was s pleasure yo deal with during procesd More
Service and Anthony was great for what I needed done quick and great thanks again quick and great thanks again More
Took my Jeep Wrangler in for a normal oil change and ask them to look at another issue that I had at the same time. Had a problem with the windshield washer pump, they isolated problem and ordered parts ver them to look at another issue that I had at the same time. Had a problem with the windshield washer pump, they isolated problem and ordered parts very quickly giving me my vehicle back in less than an hour. Excellent service.. More
Doesn't treat you like you are valued, very difficult to get someone on the phone and never called with updates. Truck was there twice for nearly a month and I finally had to have it fixed at a different de get someone on the phone and never called with updates. Truck was there twice for nearly a month and I finally had to have it fixed at a different dealership. More
The dealership has been fair and efficient for both my crysler 300 a d my ram 1500. HOWEVER, Chrysler has issues with their 2018 300s infotainment sys. Ita a known issue concealed to me upon purchase w crysler 300 a d my ram 1500. HOWEVER, Chrysler has issues with their 2018 300s infotainment sys. Ita a known issue concealed to me upon purchase which cost me $900. For that reason we sold the 300 and purchased something else. Our daughter is having almost same problem with her 2017 grand caravan GT. And is in the process of trading it for other than chrusler or dodge. My 2016 Ram longhorn has been a good truck with ther exception.of some minor electrical window problems. Which their service manager showed me how to reset. I guess my next truck will be Toyota or GM. It's ashame. Both wife and I liked our products, bit when chrysler doesn't stand behind them. Time to move on More
Lack of communication, lack of customer care, lack of knowledge, lack of basic understanding of what is necessary for customer service in general. knowledge, lack of basic understanding of what is necessary for customer service in general. More