Phillips Chrysler Jeep Dodge Ram

New Jeep Grand Cherokee We just leased this car and we couldn’t be happier. The Dealership was great and the Salesman (Sonny) was the best. They are by far the best Dealershi We just leased this car and we couldn’t be happier. The Dealership was great and the Salesman (Sonny) was the best. They are by far the best Dealership we have bought a car from in Ocala. I am planning to use them exclusively for all my future car purchases. More

The salesman JD experience a must have. Walked into the dealership just to look around at the trucks that were for sale on the lot. A salesman named JD greeted my husband and myself out fro Walked into the dealership just to look around at the trucks that were for sale on the lot. A salesman named JD greeted my husband and myself out front and offered to help us. At that point we had said yes and JD took us around the lot to show what was for sale and explained the difference in the models. We decided on a Ram 1500 on the lot in the color of our choice. JD and I went on the first test drive, then my husband, it was exactly what I was looking for. Unfortunately for JD, it had taken a long time for me to finally say yes to the price and sign for the truck. They did not push like a lot of other dealerships I have been in before. I have to say that our salesman JD was really great to us and I would go back again to see him. Thank you!!! More

Great service Purchased new jeep,this was my second one this year both experiences were pleasant. I would definitely recommend this dealership and sales staff to ot Purchased new jeep,this was my second one this year both experiences were pleasant. I would definitely recommend this dealership and sales staff to others. Keep up the good work. More

Good service, but The check-in process has always seemed a bit dis-organized. Customers not sure of where they need to go or what they need to do to check-in. Once ch The check-in process has always seemed a bit dis-organized. Customers not sure of where they need to go or what they need to do to check-in. Once checked in everything runs smoothly, but to stand there in front of the glass booths housing the service advisors without any direction as far as who to talk with seems inefficient. It would seem, having a service rep available to check you in, taking down basic info that is then handed over to a service advisor while you wait at your vehicle would be more efficient than a group of people standing in front of the glass enclosures viaing for someone, anyones attention....waiting longly for the “Ok, who’s next?” announcement from one of the advisors. The service rep would then place a numbered cone on the roof of your vehicle corresponding to the service number of the order the “rep” has handed to the “advisor” .... so the advisor can find his “next” customer. Also prevents the ultimate crowding around the service advisors glass cubes. Just a simple observation from a customer looking for more organization and efficiency. Thank you. Dean Ebersberger More

Excellent Service Good inventory. No high pressure sales. Marcus was thorough and friendly. I would shop there again when I am in the market to purchase a new vehicle Good inventory. No high pressure sales. Marcus was thorough and friendly. I would shop there again when I am in the market to purchase a new vehicle. More

WARRANTY ISSUES TOOK MY 2014 DODGE DART IN FOR A CHECK ENGINE LIGHT AND WAS TOLD THAT THE OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER WA TOOK MY 2014 DODGE DART IN FOR A CHECK ENGINE LIGHT AND WAS TOLD THAT THE OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER WARRANTY. MY VEHICLE HAS LESS THAN 30K MILES AND I JUST CANNOT BELIEVED THAT THE SENSOR FAILED THAT QUICK AND AS CRITICAL AS IT IS, (TO LET ME KNOW MY ENGINE HAS LOST OIL PRESSURE), IS NOT COVERED. ANY OTHER SENSOR WOULD IT BE OK. More

Jim Garvin great to work with Outstanding service each and every time we go to dealership. We’ve purchased 4 vehicles from Phillips Chrysler in Ocala and service and sales has been Outstanding service each and every time we go to dealership. We’ve purchased 4 vehicles from Phillips Chrysler in Ocala and service and sales has been fantastic More

Service Dept is Outstanding I always say- you judge a dealership by it's service AFTER you purchase a vehicle! PCJDR did not disappoint! Very Very Happy with purchase!! I always say- you judge a dealership by it's service AFTER you purchase a vehicle! PCJDR did not disappoint! Very Very Happy with purchase!! More

Terrible customer service and scheduling Went in for a oil change and tire rotation. I made an appointment ahead of time. Took over 2 hours and never got tire rotation. Went in for a oil change and tire rotation. I made an appointment ahead of time. Took over 2 hours and never got tire rotation. More

Great Service Got what I came for and Steve Pelnar made it enjoyable! Great service and attitude. I didn't feel pressured or rushed! Love my Jeep! Got what I came for and Steve Pelnar made it enjoyable! Great service and attitude. I didn't feel pressured or rushed! Love my Jeep! More