
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Great Service Got what I came for and Steve Pelnar made it enjoyable! Great service and attitude. I didn't feel pressured or rushed! Love my Jeep! Got what I came for and Steve Pelnar made it enjoyable! Great service and attitude. I didn't feel pressured or rushed! Love my Jeep! More
Great Service Jon and Marcus were professional and friendly! They truly made car shopping a pleasant experience! I was shown vehicles in the price range that suited Jon and Marcus were professional and friendly! They truly made car shopping a pleasant experience! I was shown vehicles in the price range that suited my needs, and on the road in a timely manner. Jon was very patient, staying late while I went to the credit union, to make sure I was able to drive my new car home that night. Thank you again! More
Don't believe everything you're told Went in for a recall issue that was an easy fix and a couple dash light issues. Was told the speed sensor control needed to be replaced, front brakes Went in for a recall issue that was an easy fix and a couple dash light issues. Was told the speed sensor control needed to be replaced, front brakes and rotors needed replaced and right front hub bearing needed replaced. $1500 estimate, LOL! Changed the speed sensor and brakes myself, less that $100 Rotors and hub bearing were perfectly fine. Will never go here again. More
Service team is great Will consider a new vehicle from this dealership in the near future our 200 is due to be replaced in October 2018. We will reall consider this dealers Will consider a new vehicle from this dealership in the near future our 200 is due to be replaced in October 2018. We will reall consider this dealership More
Professional and Courteous Great team, made me feel as if I were a priority. The job was complete in a reasonable amount of time. Great place, great people, great service. Great team, made me feel as if I were a priority. The job was complete in a reasonable amount of time. Great place, great people, great service. More
Great dealership! I have done business with Bill Stickley for 25 years, he always goes the extra mile to help find what I'm looking for and as always a pleasurable exp I have done business with Bill Stickley for 25 years, he always goes the extra mile to help find what I'm looking for and as always a pleasurable experience at Phillips CJR. More
Used jeep Great sales , financial dept.not really over impressedan with service writers, service mgr , gary and Jim garvin do great job..parts department and o Great sales , financial dept.not really over impressedan with service writers, service mgr , gary and Jim garvin do great job..parts department and office staff freindly. More
2019 Ram Good selection of vehicles. This is the fourth vehicle I have purchased from this dealership. I have dealt with Bill Stickley many of times and he Good selection of vehicles. This is the fourth vehicle I have purchased from this dealership. I have dealt with Bill Stickley many of times and he's very relaxed and easy to get along with. More
Unexpected Pleasant Purchase Stopped into Phillips CJDR with the anticipation of getting answers to my purchase and lease questions and then leaving quietly. First, I was impress Stopped into Phillips CJDR with the anticipation of getting answers to my purchase and lease questions and then leaving quietly. First, I was impressed with the vehicle shown to us, and likewise with the friendly and courteous service by our salesman Jonathan Gonyer. No high pressure pitches, just straight forward questions and answers on both sides. Very nice visit, and purchase. More
Fixing the Radio I have to give a shout out to the service dept at Phillips Chrysler in Ocala. I leased my 2019 Jeep Cherokee just a couple of weeks ago, and the radio I have to give a shout out to the service dept at Phillips Chrysler in Ocala. I leased my 2019 Jeep Cherokee just a couple of weeks ago, and the radio went on the fritz. When I took it in to be serviced, it was playing and displaying normally, making me look like a doofus!, but Scott Sherman took me at my word and had it run through diagnostics. They determined it was faulty and set me up for a replacement. When the part was replaced, I got all the way home and noticed it was different to the unit I had before and I didn't have access to all the features on the vehicle, because the new screen was missing several apps. I drove all the way back into the service department, and Abriel Archer was super helpful! He had my truck taken back immediately and got everything working like it should. These guys are terrific. Helpful, patient, understanding and they really want their customers to be satisfied and to come back. I'd recommend this dealership and service dept to any and everyone. More