
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 3,471 reviews
Improved after last visit but still needs more. Had to physically go there because no one returned my calls for three days Had to physically go there because no one returned my calls for three days More
Quick and no xx. They let you look before you buy without being your shadow. They let you look before you buy without being your shadow. More
We walked in lat on a Sunday considering buying a truck advertised on the web site. The internet price seemed good for what was advertised in the picture. I fully expected them not to have the truck in s advertised on the web site. The internet price seemed good for what was advertised in the picture. I fully expected them not to have the truck in stock but they did and we made a deal. Brandon was up front with the pricing and which rebates were available or not available. He was knowledgable about the other available models and offered suggestions that could enhance the vehicle he sold to me. Kevin was not pushy and did a great job handling the finances in an efficient manner Dale was very helpful behind the scenes. I really felt like they wanted to sell the vehicle and make the customer happy; they are not just profit driven. More
Had low tire pressure on sensors. (Nitro fill member) Went in with no appointment (called 3 times, left message, no response) service got me in. Got me topped off. My membership cam (Nitro fill member) Went in with no appointment (called 3 times, left message, no response) service got me in. Got me topped off. My membership came with truck I bought in Missouri and we moved to FL. Took care of me no problem. More
Andy was professional the entire time and helped me better understand the sales process which made it more comfortable for me to buy my jeep compass. I love the fact that he was never pushy like some c better understand the sales process which made it more comfortable for me to buy my jeep compass. I love the fact that he was never pushy like some car salesman are. More
I brought my gladiator in for 1st thing it didn't want to start when I tried to start it. I pushed the start button 3 times before it started it was running rough. So I went directly to the dealership. John start when I tried to start it. I pushed the start button 3 times before it started it was running rough. So I went directly to the dealership. John told me the batteries were tested and took a charge. The code still came on that the start and stop and cabin cooling and heat were not ready. I showed it to John before I left the dealership. John told me it was because it's hot out and the AC was on it would take time for a complete charge. I told John my husband has a Gladiator and it hot out it'runs fine. I left the dealership and went through a drive through and the jeep shut off in line. I put it in park and restarted the jeep.I called back to the dealership and the receptionist put my call through to the service manager I left a message the same day and never received a call back. I explained on my message I wasn't happy I left the dealership with the same problem. And that I have heart failure and can't be stranded in the heat. That there would be a problem if that were to happen. I plan on going somewhere else to have the jeep serviced. More
went in for a simple service checkup/oil change, drove the car off the lot was smoking out of the engine and exhaust pipes, and had oil all over my paint and under the hood. the car off the lot was smoking out of the engine and exhaust pipes, and had oil all over my paint and under the hood. More
Had trouble checking in, then I was told that the under warranty repair items were now my responsibility. Order for sun visors was placed in April 24. tailgate handle ordered 1.5 years back (for some reaso warranty repair items were now my responsibility. Order for sun visors was placed in April 24. tailgate handle ordered 1.5 years back (for some reason recall ticket was closed after my handle was adjusted), it took several phone calls to get the visors in, just in time for the manufacturer warranty to expire a few weeks back. No attempt was made to rectify this problem with Ram. Sad … still have extended warranty, but frankly was over „it“ by then and paid for one visor to put in. Called the Owners Hotline, and got a „case“ started. Thank goodness, Ken Wright in Sales saved the day. Not impressed with the Service Department at all. More
John was extremely helpful and attentive. Got everything sorted out as expected. Great service experience. Got everything sorted out as expected. Great service experience. More