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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,467 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,467 reviews

April 02, 2025

Very bad communication between me and the Service Representative, We had to wait for parts More

by Jungle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Apr 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

April 02, 2025

Really don’t want to be forced to fill this out. 15 word minimum seams a bit forced. Do better More

by BRIAN_MULLANY
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 02, 2025

The dealership was clean. The service waiting room was also clean. It was a pleasant experience. More

by Eshamany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 02, 2025

The service team is in big time need about customer service 6 service writers doing busy work with their heads down, it took over 10 minutes to get acknowledged and then over two hours for an oil chang More

by andrewgrey
Recommend Dealer
No
Apr 02, 2025 -

andrewgrey responded

Not to friendly and extremely slow

April 02, 2025

200 dollars just for them to tell me what was wrong with my car, ridiculous More

by Brooklynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember names
Apr 04, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Brooklynn, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

April 01, 2025

The team made the whole process easy and painless. It was my second time buying from this team and would recommend it to anyone. More

by brianwil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 31, 2025

If you have lots of time and don't care how you are treated then this is the place to go. It took over ten minutes to get with a service writer, all of them were walking around with their heads down no More

by andrewgrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service area
Apr 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Andrew, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

March 30, 2025

I would have given a 5 star rating. . air knobs on tires are missing.. very disappointing.. now I'll have to purchase them.. it's not the cost, but the fact that they need to check and d More

by Duane Krob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

March 30, 2025

They gave us a fair price for our trade in so we were able to put a deal together on the vehicle we wanted. More

by wvandersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

March 30, 2025

The service department was great. The parts department manager assisted me with my issues. However the fact that the decision for pricing icones from Central office is a shame to all More

by FOURDSANDR112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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