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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.4
2,796 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 2,796 reviews

April 09, 2024

Knowledgeable service writer who explained my problem and how it would be fixed. It was finished on time. More

by wapman.cft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Apr 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

April 09, 2024

Scott was excellent, I had a problem with my vehicle and had called the factory regarding it's problem. Scott helped me get through the process and got me the information I needed. More

by rbarv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service advisor.
Apr 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

Apr 16, 2024 -

rbarv responded

Mr. Winkler, Thank you for running a smooth operation. I spent 32 years in the automobile business and appreciate your efforts. Sincerely, Ray Vance

April 09, 2024

2+ hours for an oil change is extreme. Not able to make additional appointments at the service counter, and need to call their appointment phone service. Very disappointing! More

by john.schilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 13, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business, John. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

April 07, 2024

Courteous, efficient, very helpful. Have dealt exclusively Phillips for over 20 years. Never had a complaint. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and this review. We're happy to hear our team has been able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

April 07, 2024

Always a pleasure when I bring my car in for service. Their professionalism and friendliness is a welcome addition to this experience. It's so nice to have employees recognize and acknowledge you with a More

by CARTOONOLDIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 05, 2024

Had warranty service done (replace defective battery and Jeep Wave regular maintenance). Both done quickly and without any issues. More

by RKUIVENHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

April 05, 2024

Salesman, Thomas Bivins was knowledgeable and very helpful without being overbearing. I would recommend him More

by bbar1
Recommend Dealer
Yes
Employees Worked With
David Hoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

April 05, 2024

They were able to get me into the car I wanted and needed. Thank you! More

by fedupwt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 05, 2024

Good people but too slow. 2 hour oil change is way too long. The waiting area needs to be more comfortable if you are that slow. More

by JDS2008
Recommend Dealer
Yes
Employees Worked With
Service
Apr 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

April 04, 2024

Very professional and courteous! Very professional and courteous. Resolved my concerns to my satisfaction. Both Sam and Anthony were very professional and courteous. Resolved my conc More

by Tee
Recommend Dealer
Yes
Employees Worked With
Sam and Anthony
Apr 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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