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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,050 Reviews
Call Service Center (352) 732-7577

2,050 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 07, 2022

Jim in service is a great asset to your service department. He always goes out of his way to make sure in taken care of everytime I am there. Can't give him enough praise. More

by 77enso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Garvin five stars
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Dec 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jim delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2022

Phillips Jeep is the best dealer around and Derek is outstanding in the service department. More

by djt0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Dec 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2022

Pleasant visits. John O'Keefe is da bomb. Always on task and pleasant and there. More

by BFFJILLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy da fisherman, John Keefe
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Dec 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2022

They are very knowledgeable, helpful and great people. I would recommend the whole place to everyone More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2022

What a great experience. They are very good and it was a pleasure to work with Jim More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2022

The service writer Jeff Smith was EXCELLENT and got the job done and covered by warranty More

by SILVERTRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Jeff and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2022

Great service personnel. Minimum wait time All the personnel seem to have great attitude. Thanks. More

by dsmith3023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service.
Report | Print
Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

December 03, 2022

Had water pump change a couple weeks ago just noticed it is leaking again. This should not be happening More

by Danieltorres04521
Recommend Dealer
No
Employees Worked With
Service
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Dec 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Daniel, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2022

Have always had good service at Phillips especially from a tech name Jeff. Good job More

by BJHARGROVE
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2022

Our service person Aaron is awesome caring and cares about his customers thank you Aaron More

by LEEGIRAFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aaron always meets your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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