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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews
Call Service Center (352) 732-7577

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 12, 2022

Fast and friendly service, never have issues and all the staff are very helpful when asked questions. More

by fierysprite21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

service was exceptional, from helping to get jeep towed to dealership, until it was ready to be picked up. was kept informed of the problems and the progress they were making on repairs several times dail More

by psmallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

They could remove my tires because of the lug nuts were worn out. They did not have any new ones in stock and they could do a tire rotation. The recall of my car was not done because they did not have any More

by javiercarrionjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get a name
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Javier, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 13, 2022 -

javiercarrionjr responded

Here you go 561-236-9963. I respond better by text or email javiercarrionjr@outlook.com

October 12, 2022

Great dealer to go and get service love it thank you very much for the customer service More

by ANDYANDJOJO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, Mark Helfer, Jon Gonyer, Ronik Arroyo, John Keefe, Will Pardee
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Andy and Jojo, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2022

Great service and customer service. nice waiting area. Will go there for service again. Thanks you. More

by CONRADAUGST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Conrad, Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 09, 2022

Great service. Timely appointment, service desk very helpful and vehicles is is resolved. Thank you. More

by RROOD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2022

I’ve always have brought our vehicles to you guys because you’re awesome and I enjoy working with you guys More

by teceme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Report | Print
Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2022

Great customer service- fast, professional, helpful in sales and service and in the office also More

by DEMER22304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Jerry in Service
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Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 07, 2022

Sucks. Misdiagnosed a problem with my A/c cost me up to 1500 and was not the problem at all. Has to spend additional 846 to fix the problem correctly. N More

by OPC55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Ulecki
Report | Print
October 07, 2022

Service dept made a misdiagnosis on air handler to tune of 1,500 dollars. Than fixed another part for 845. Very dishonest More

by OPC55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Ulecki
Report | Print
Oct 07, 2022 -

OPC55 responded

Dr. Michael Rotstein, MD Red Rock Racing Stables.

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