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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 04, 2022

Always there for the customer There to assist with customer with concerns Timely and quality work More

by hvelthuizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Helfer
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Phillips Chrysler keep Dodge Ram was wonderful. Had a flat just outside ocala on our way to disney world and they were able to squeeze us in to replace our tires on a Friday late afternoon so we co More

by jlinkii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stickley
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Always polite and professional. Took us in at our appointment time. Will go back again More

by BDHEMIDESOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

I was not kept up to date on when my part was expected to arrive. I called many times leaving messages with everyone l was transferred to and received not a one call back phone call. When l did get through t More

by kellijb62
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ronik Arroyo
Oct 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Arrived on Saturday for service,no appointment had me in and out in about an hour. Usually wait longer than that when I have scheduled appointment. Great people and no sales pitches. More

by SILLIWCD55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2022

Made sure I was happy. Always happy with the service dept. thank you as always More

by RICKEYFROM76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff ?
Oct 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2022

Clean waiting room. Friendly and courteous staff. The Jeffery Smith was very helpful and informative. More

by Tylerishorsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Oct 03, 2022 -

Tylerishorsley responded

Always a good experience

October 01, 2022

Derek is absolutely the best! ! I always get great work done at a reasonable price and in a reasonable time period. Best thing is that Derek always keeps me up to date with my requ More

by Tony Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek is always my go to guy!!, Mark Helfer, John Keefe
Oct 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Tony. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 01, 2022

The service was nice, swift and precisely what I asked for. Very good team they have there. More

by LAURANNEW94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Ann Mills
Oct 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2022

Inability to diagnose a simple problem costing me additional 1.200 dollars. When bill could have been only 850 dollars. What thieves. More

by OPC55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy useki
Oct 04, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

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