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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 22, 2022

Excellent service the service team . Keep me inform in a prompt time and service. Thanks.. More

by zayasinvestigationgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team!!
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

On time and efficient. Agreed with my problem and ordered the required parts to do the repairs. Can’t ask for more at the point. More

by glbender1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Was passing through Ocala and needed an oil change on my Jeep. I didn’t have an appointment but Derek wrote it up and I was out of there in about 40 minutes. He was very friendly and if I lived in Ocala tha More

by tylannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Very friendly and knowledgeable service wtiters comparable prices with nice and quick service will definitely use again More

by drussie005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

I got to work with Jeff, he was super helpful thorough and quick. He had me out of there fairly fast, great service all around. He also ordered me the recall part that is scheduled to come in soon. More

by James.l.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Service department/desk
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Great place to deal with from the beginning. Sales and service are very helpful in my purchase for our ram 1500 2022. More

by MNKHINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2022

Excellent service the customer service representatives were very friendly and knowledgeable they make the customer feel comfortable More

by BIGMONTY1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in the service department 5 stars
Sep 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2022

Jim garvin did a great job keeping me updated and very help and extremely professional More

by Belleviewbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 20, 2022

Good service in a timely manner. Been going there for years and will continue going More

by AL_RODRIGUEZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cummins, Bill Stickley
Sep 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Al, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 20, 2022

RECOMMENDED TOW COMPANY CHARGED ADDITIONALFEE AFTER QUOTED CHARGE BECAUSE OF CHARGE CARD, BATTERY REPLACEMENT $278. PLUS BATTERY TOTAL $498.42 More

by trcasting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JIM
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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