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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,101 Reviews
Call Service Center (352) 732-7577

2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 09, 2025

Conveniently located Clean and open staff was great but my wait took too long even though I had an appointment More

by BARRETT7532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

January 09, 2025

I have purchased several Chrysler Vans here. Always have them serviced here. Friendly and competent people to work with. More

by Nurse1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, Jeff, Jeremy
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Jan 09, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

January 09, 2025

My lease was over. I kept the truck. The process was very quick with no problems More

by mikeyjianfen
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 05, 2025

As always prompt and courteous better priced then oil change places for an oil change. And a safety inspection that gives you peace of mind . Well done Phillips Chrysler Dodge Jeep Ram More

by dacayea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

May 10, 2025 -

dacayea responded

Service team always willing to help from a ride home when I drop off to excellent servuce

May 10, 2025 -

dacayea responded

Always delivery quality service in a timely manner

January 04, 2025

Service was great getting an oil change and tire rotation. Friendliness was just as equal. More

by SENIORSW1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your service experience with Phillips Chrysler Jeep Dodge Ram. Tim and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 03, 2025

$185 "diagnosis" charge for a part that has been out of stock for almost a year is stupid. More

by deepnhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

January 03, 2025

Been coming here for ten years. Good team. Get me in quickly. Easy to make appointment More

by BILLPOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department, Bill! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

January 01, 2025

We had a mechanic issue while traveling with our dogs in Jeep. Arron and Anthony were very helpful and got us done quickly . When we purchase our next jeep we will definitely try them More

by Dws1and2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron and Anthony service area
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Jan 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 30, 2024

Came in for oil change and tire rotation. Service was great on time about 1:15 min Thanks More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 30, 2024

This was a follow up visit for a part that had to be ordered and had to wait for it to be delivered to the dealership. The sales agent that helped me was very, very kind and knowledgeable. He got me in More

by WRIGHT.SCOTT4833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Scott, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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