Phillips Chrysler Jeep Dodge Ram - Service Center

Mr Derek Cummings at the service department is a great all around person and a great advisor and anytime I come to get any service work done he does an outstanding job making sure my vehicle is completed all around person and a great advisor and anytime I come to get any service work done he does an outstanding job making sure my vehicle is completed and right? And he very well deserves a pay increase! More

Another dent in my door during an oil change. ..second time. Getting a little old. ..second time. Getting a little old. More

Good employees. Quick service clean facility. I would recommend them to family or friends. Thanks Quick service clean facility. I would recommend them to family or friends. Thanks More

Efficient, friendly and reliable. Great customer service, they just need a bit more help with phone responses. It's hard to get a call returned. Great customer service, they just need a bit more help with phone responses. It's hard to get a call returned. More

Had another great experience at Phillips guys did a great job getting my warranty job done on time. job getting my warranty job done on time. More

Poor management, no calls returned took over two weeks for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an estimate and seriously over charged me. Charged 50 for shop fees no one could explain. Never again! More

Amazing service, polite, listened. and worked hard at finding me a vehicle that would best fit my budget, and needs , even my extras and worked hard at finding me a vehicle that would best fit my budget, and needs , even my extras More

Service was handled quickly and professionally. No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any up No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any upcoming service needs, etc. And I told the writer to call my cell when done and he did not. About an hour and a half after the estimated completion time I called for a status and was told the service writer was looking for me in the waiting room. That's an hour and a half i will never get back. The missed phone call is the reason for the one star deduction. I would go there again for service and see if the people skills improve. More

Jim is the man thank you for your quick attention to my needs . 5 star needs . 5 star More

Scheduling is excellent, repairs are also usually very good, the place overall is very presentable. The waiting room could be improved, with things to munch such as a hotdog stand or some other food items good, the place overall is very presentable. The waiting room could be improved, with things to munch such as a hotdog stand or some other food items to help pass the time while waiting. Can you walk around and look at the new vehicles without being attacked with salesmen? More