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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,101 Reviews
Call Service Center (352) 732-7577

2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 04, 2024

This dealership is always helpful and provides great quality service the service department has been helpful always More

by Scottiedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the great review. We truly appreciate your business here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 03, 2024

Service quality was good. However, waiting ninety minutes for an oil change and tire rotation is excessive. More

by JKPAKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

May 03, 2024

Greeted at arrival, promptly took the Jeep in for repair. Was estimated to take 3 hours but job finished in a little over 1 hour. Thanks for a great job. More

by LYNKNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
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May 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

May 03, 2024

Good fast service. In and out in the time I was told. second service I have had there on my new Jeep. Again, left therewith a dirty car. Almost first glass service. More

by MMCMANUS2324
Recommend Dealer
Yes
Employees Worked With
John
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May 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with the Phillips Chrysler Jeep Dodge Ram. We appreciate your feedback and will be sure to address your concerns. We appreciate you being a Phillips Chrysler Jeep Dodge Ram customer! Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

The dealership did a good jobs fixing my recalls issues on my truck on reasonable time. More

by brich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

Excellent service and knowledge. I was in and out quickly at a great price for what was done More

by samijsahab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

Fast, complete and very reliable place to get your car ready to run , i got questions and receive answers fast More

by javohemi426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Always a great pleasure to have Jim Garvin take care of my vehicles. Satisfied customer. More

by elviramilo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin , Marcus Mister
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May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy Jim met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram; we look forward to having you as a valued customer for many years! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

They are always quick to get my vehicle in for service and make sure everything is taken care of properly More

by DONNAGONZALEZ3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Donna, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Bought a 2023 certified pre owned Ram 2500 diesel. I have had service performed at this dealership before with good results. Truck was delivered with 10% fuel filter life left, which was discovered up More

by mikeappel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, Don Wulff
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May 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mike, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

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