Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I would have liked if they had called me at different steps so I would know what was going on. I had to call every time. They had it for 3 weeks. I called every week and left a voice mail. Jeremy would c steps so I would know what was going on. I had to call every time. They had it for 3 weeks. I called every week and left a voice mail. Jeremy would call back the next day. More
Communication was absolutely horrible. I had to call six or seven times before my service advisor would call me back. My appointment was 8 AM for simple service. And my truck was still bei I had to call six or seven times before my service advisor would call me back. My appointment was 8 AM for simple service. And my truck was still being worked on at 3:30. My assumption is they never got my truck in until way later in the day, but just didn’t want to tell me that on the phone. So they avoided my calls and messages. More
Michael Stickley was a great salesman. He was very personable, helpful and answered all our questions. Michaels only problem is he is a Nole. He didn't reveal that information until he sol He was very personable, helpful and answered all our questions. Michaels only problem is he is a Nole. He didn't reveal that information until he sold us the jeep and we are Gator fans! More
Great experience. The appointment was on time and ran smooth. Great job and excellent service manager. Should get Service manager of the year award from Chrysler. The appointment was on time and ran smooth. Great job and excellent service manager. Should get Service manager of the year award from Chrysler. More