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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 02, 2024

Michael Stickley was a great salesman. He was very personable, helpful and answered all our questions. Michaels only problem is he is a Nole. He didn't reveal that information until he sol More

by JLHARN15
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and don't hesitate to let us know if we can further assist. Gary Winkler Service Manager (352) 732-7577 ext 107

February 02, 2024

Communication was absolutely horrible. I had to call six or seven times before my service advisor would call me back. My appointment was 8 AM for simple service. And my truck was still bei More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

February 01, 2024

Did a fine job in a very short period of time. waiting room was very comfortable More

by dyork5016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Professional and friendly customer service. Job done as expected. Service was quick and was done the job was done very well. More

by THERESAMAY0609
Recommend Dealer
Yes
Jan 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Theresa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Great experience. The appointment was on time and ran smooth. Great job and excellent service manager. Should get Service manager of the year award from Chrysler. More

by bdw081981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Winkler
Jan 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Had a truck with issues and decided on new truck and was in and out in no time. The Dealership is vey knowledgeable about the vehicles that have. More

by megan428
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Megan, thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

I had a great experience. Jim got me in right away and took care of every concern I had More

by DONWULFF
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Always a pleasure working with Derek, the staff is friendly and always makes me feel welcomed More

by Steven N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Steven. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Quick and easy. All taken care of. Thank you I will be back next time I need service More

by JOSEPH.SPITZLEY
Recommend Dealer
Yes
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Joseph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

January 31, 2024

Excellent, they diagnosed the problem and ordered the radio. I returned, and they installed the new xm radio, and all done under extended warranty. More

by HECARLILE
Recommend Dealer
Yes
Feb 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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