Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,073 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Wonderful people. Very knowledgeable and experienced. Would recommend this dealership to friends with out hesitation Very knowledgeable and experienced. Would recommend this dealership to friends with out hesitation More
I’m always impressed with the quality of my service at this dealership. Jim is my favorite service advertiser and always goes out of his way to make sure that my concerns are addressed. this dealership. Jim is my favorite service advertiser and always goes out of his way to make sure that my concerns are addressed. More
My starter on my ram 1500 was bad. I told the what it was and they did not replace it. I had to rent a car for 3 days only to find they replaced the ignition switch. Got back to my h I told the what it was and they did not replace it. I had to rent a car for 3 days only to find they replaced the ignition switch. Got back to my hotel and the truck wouldn't start. Same problem. Returned to the dealer and the finally replaced the starter. On my vacation to diseny world. From Maryland. Passed! They had the starter in stock the whole time. Time and money wasted. More
Oh man where do I begin. Came up and made an appointment to have the computer flash programmed. Was told it’s a hour and a half service. Made an appointment for their first a Came up and made an appointment to have the computer flash programmed. Was told it’s a hour and a half service. Made an appointment for their first available which was a week later. Service would cost 170 okay cool no problem. Bring the keep in at 730 am appointment was at 8 am. The literally has my vehicle till 5pm. My only way home. So I go pick up keep nothing had been touch my vehicle was literally parked in their lot for 9hours and had sent been touched. Get there to pick up my service operator wouldn’t even come talk to me to tell me what happened. Avoided me for the next 15 min. To coward I guess. I call the manager Gary and LVM never got a return call. That was a month ago now. Lol and y’all wonder why everyone calls deals scam artist. Highly dissatisfied. Never again will I return here. Do not waste your time. A one star is too high of a rating. More
Lot of frenzied activity and sometimes hard to get the attention of personnel even when you have a standing appointment. Meaning when you have an appointment there should be a process to check you in whe attention of personnel even when you have a standing appointment. Meaning when you have an appointment there should be a process to check you in when you pull up not trying to flag people down. More