Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,098 Reviews
Call Service Center (352) 732-7577

2,098 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
November 20, 2023

I was early but crew got right on the job and completed job within time frame I was quoted More

by TRISHA0809
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Trisha, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

November 19, 2023

It was awesome You make it hard but the service was awesome It was great More

by ROBEVER44
Recommend Dealer
Yes
Report | Print
Nov 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

November 19, 2023

Gary Winkler service manager was outstanding in taking care of the problem,that I had with my jeep.Great service. More

by HOYTPERKINS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary winkler
Report | Print
Nov 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gary, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Amazing dealership, great service, wonderful environment, thanks again for all of the help! Will definitely be back! More

by adriangarvin1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, David Hoff, Clinton Grubbs, Tammy Walker
Report | Print
Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Adrian, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Easy drop off. Fast service and the people were helpful and friendly and will go again. More

by swiftmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Wright
Report | Print
Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

They did everything I asked them to do, except change the sticker showing next service time. More

by BSELLERS1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Report | Print
Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Thanks for the great service I would recommend to all my buddies all day everyday. More

by Crunchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Report | Print
Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Efficient and friendly Jeremy listened attentively to my concerns and addressed each item. His explanation was direct and on point. More

by vindra463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 18, 2023 -

vindra463 responded

The techniciand and repressentative were efficient.

Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Jeremy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2023

Truck needed new transmission. Warranty work. Dealer supplied vehicle while mine was being repaired. Very satisfied. More

by RIGHTWAYFENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 17, 2023

Grossly over priced for trim moldings you are a rip off and charged $110 for 11 screws More

by george.gogas1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Cummins
Report | Print
Nov 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, George, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

1
...
95
96
97
...
210