
Piazza Acura of Ardmore
Ardmore, PA
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What a difference!!! I rarely if ever follow through with writing reviews. That being said, it's been one of my top priorities to compose this one. I came down from Long I rarely if ever follow through with writing reviews. That being said, it's been one of my top priorities to compose this one. I came down from Long Island to purchase a 2014 Honda at Piazza Acura of Ardmore. EVERYONE in the dealership was super helpful, courteous, and professional. I'd researched the vehicle for quite a while and knew what was reasonable to pay- especially given that I have a background in finance. So many dealerships were insanely and blatantly dishonest about the cost (and condition) of their vehicles, it was disheartening to say the least. Based on my experience, I could argue that the staff at Piazza Acura of Ardmore went above and beyond in helping us get into the vehicle for a fair (more then fair?) price. We've got a lot going on with 3 kids in 3 years, and I truly felt that if they were able to accommodate/help us they would, and they did. It was hard not to feel like some dealerships saw an opportunity to take advantage of us, and in many instances hoped to give us less vehicle/options for our budget rather then maximizing our funds; increase their margins and decrease our contentment. It was the complete opposite at Piazza Acura of Ardmore. I am TRULY grateful for having worked with them. We absolutely love our car and the experience was wonderful. Save yourself the leg work, check out the average dealer Yelp rating, they're not terribly high-especially compared to some of the other rating sites; ahhhh who's writing those reviews? We have family that are proprietors in the Reading Terminal so if you’re in the area stop by and grab some good eats as you journey to/from Acura of Ardmore. And, if your conducting business in or around the terminal (that's you fam) give a shout out to the boys at Acura of Ardmore! Thanks again, most especially Jonathan, Jamie, and the aftermarket sales rep who stayed late as we raced down from Long Island with a car load of babies!!! More
Gary and everyone were especially nice and accommodating. We had a beautiful loan car and although we were not scheduled they managed to inspect our car, which was overdue. We are very appreciative of their We had a beautiful loan car and although we were not scheduled they managed to inspect our car, which was overdue. We are very appreciative of their kindness. More
Outstanding customer service each and every time As always, great and efficient service. I recommend Ardmore Acura to friends and family because of the outstanding service and great customer service As always, great and efficient service. I recommend Ardmore Acura to friends and family because of the outstanding service and great customer service each and every time. More
Their corner stone is service! I have taken my vehicle back to this dealership since I purchased it in 2013. I have not questioned a single item of service or had any doubts as to w I have taken my vehicle back to this dealership since I purchased it in 2013. I have not questioned a single item of service or had any doubts as to what the end result would be. I've always been satisfied with the assessments and quality of work. Thanks fellows. See you (not too soon). More
Good customer service. I have been coming to this dealership since my purchase in 2012. This is a great dealership. The staff is always friendly, courteous, and knowledgea I have been coming to this dealership since my purchase in 2012. This is a great dealership. The staff is always friendly, courteous, and knowledgeable. I always appreciate the car wash and the coupons that with the discounts on certain services. Thank you very much. More
Oil change I got an oil change. The entire event lasted 1.5 hrs on a busy Saturday. Everyone was very pleasant. The car wash wasn't working so I didn't get the c I got an oil change. The entire event lasted 1.5 hrs on a busy Saturday. Everyone was very pleasant. The car wash wasn't working so I didn't get the complimentary wash but everyone was apologetic about it. More
Fast and Reliable Service Piazza service was fast and reliable as always. Never feel pressured for add-on services, but technicians always make me aware of upcoming service ne Piazza service was fast and reliable as always. Never feel pressured for add-on services, but technicians always make me aware of upcoming service needs. More
Great Service Unbelievable caring and thoughtful interest in serving all their customers by all the service staff, from the greeter, to the reps, and to the technic Unbelievable caring and thoughtful interest in serving all their customers by all the service staff, from the greeter, to the reps, and to the technicians! More
Quick, fair & easy Dealing with Matthew for several years. Courteous, Fair & very informative. He responded quickly to my needs and always has. He is very professional Dealing with Matthew for several years. Courteous, Fair & very informative. He responded quickly to my needs and always has. He is very professional to deal with. More
Annual State Inspection Called to schedule my annual state inspection and talked to the service area where I was asked when I would like to come in. I scheduled a week in adv Called to schedule my annual state inspection and talked to the service area where I was asked when I would like to come in. I scheduled a week in advance so I was pretty lucky to get the day and time I requested. I arrived at Acura at 7 a.m. Wednesday and was greeted by the service area team who are always friendly and helpful. I waited for my car and it was completed in a reasonable amount of time and I was on my way by 9 a.m. I can't say enough good thing about not only the customer service but the service department as well. More