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Piazza Acura of West Chester

West Chester, PA

4.8
1,887 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,887 reviews

February 15, 2020

Efficient and helpful service team. I like the oil change program with no appointment. Although, I messed up and thought that was all that was needed, Robert was accommodating and the team completed all need More

by JMAVRELOS
Recommend Dealer
Yes
Employees Worked With
Robert Jones
February 15, 2020

Got my car serviced in no time. The guy who explained current service and upcoming service items ( Robert?) was really articulate and helpful. No one tried to upsell or cross sell. More

by waseemk
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport
February 14, 2020

All 10’s! They were terrific. I don’t see Meghan listed but she was excellent as well. Timely, polite, and good at explaining the situation. More

by DICKDENENNO
Recommend Dealer
Yes
Employees Worked With
Meghan, John Davenport
February 14, 2020

I was very satisfied by our experience with Acura west Chester. The staff was professional and courteous. Are sales representative was a real pro who helped us through the experience with patience and exp More

by STEVENMHAAS
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2020

Wonderful service staff! Meghan Kinney is simply the best! Always thoughtful, helpful and thorough. She was able to help get my can fixed swiftly and explained other issues that I should be aware of. Th More

by STEPHANIESJ610
Recommend Dealer
Yes
Employees Worked With
Meghan Kinney
February 14, 2020

Very professional, the service department understands the importance of great customer service. I called with a issue, told to come right in and had a loaner car waiting for me. More

by Ralph
Recommend Dealer
Yes
Employees Worked With
Megan, John Davenport, Stuart Magerfleisch
February 12, 2020

This dealership has the nicest staff. They are very accommodating with day and time, when making appointments. If you are waiting for your car, they have a very pleasant, large waiting room with drinks More

by brassell
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
February 12, 2020

Inspection and oil change done yesterday. The multi point inspection checklist showed that the battery was good yet was told the battery tested bad. Battery was replaced but now not sure if that was correct. More

by Conwaye1125
Recommend Dealer
Yes
Employees Worked With
John Davenport
February 12, 2020

ERIC IN PARTS WAS EXCITED ABOUT MAKING HAPPY AND HE DID JUST THAT. HE MADE ME FEEL LIKE AN OLD FRIEND. I will continue to stop and see Eric when I am in for service and replacing our Toyota. In August. More

by DIDNOTWANTTOSUPPLY
Recommend Dealer
Yes
Employees Worked With
ERIC
February 11, 2020

I rolled right in and got done quickly. Car runs like a top again. Price of trans fluid change less than Jiffy lube. Plus I'm sure OEM fluid was used. More

by Jancovickevin
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
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