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Piazza Acura of West Chester
West Chester, PA
1,751 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,751 reviews
August 01, 2019
B1 Service Done quickly. Also did yearly inspection to save me an additional trip back next month. Staff is friendly and courteous. Waiting room is neat and c Done quickly. Also did yearly inspection to save me an additional trip back next month. Staff is friendly and courteous. Waiting room is neat and clean. More
by PAH2643
Verified CustomerEmployees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
July 27, 2019
As Always, Courteous, Professional, Excellence The service center at Piazza Acura has always been excellent in with the level of experience with the techs and tremendous courtesy. No issues from s The service center at Piazza Acura has always been excellent in with the level of experience with the techs and tremendous courtesy. No issues from scheduling, dropping or pick up...always professional. More
by Bob L
Employees Worked With
Megan Kinney, Darren Griffith
July 26, 2019
Damage Assessment Took my car in to have it examined for possible damage after hitting a ladder that fell off a truck. Everyone was very helpful and the service was gre Took my car in to have it examined for possible damage after hitting a ladder that fell off a truck. Everyone was very helpful and the service was great. More
by HILLWestChester
Employees Worked With
Darren Griffith
July 24, 2019
Another great experience I have been dealing with Stuart Magerfleisch at the Piazza Acura of West Chester for a few years and they always deliver on exceptional service. Stua I have been dealing with Stuart Magerfleisch at the Piazza Acura of West Chester for a few years and they always deliver on exceptional service. Stuart always takes the time to explain what is going on as well as other options available. Thank you to Stuart and the team at Piazza Acura of West Chester More
by DAVE.WRZESNIEWSKI
Employees Worked With
Stuart Magerfleisch
July 24, 2019
3rd vehicle purchased there in past 3 years. Always a great This was my 3rd purchase from Piazza in 3 yrs. 2 new and 1 used car. Always a great experience. Our rep Mark Deaver did an excellent job of explainin This was my 3rd purchase from Piazza in 3 yrs. 2 new and 1 used car. Always a great experience. Our rep Mark Deaver did an excellent job of explaining father feature and capabilities of the MDX More
by Tom C
July 23, 2019
Overpriced Spent over $1000 and 3 hours at piazza last week. Next day DRL message appears. Return yesterday and get overcharged for a light bulb replacement Spent over $1000 and 3 hours at piazza last week. Next day DRL message appears. Return yesterday and get overcharged for a light bulb replacement More
by Drocks
Employees Worked With
John Davenport
July 19, 2019
Great experience Had the car in for an oil. A thorough inspection of my MDX was done. Many thinks were noted that must be addressed in next 6 months. I agreed as I w Had the car in for an oil. A thorough inspection of my MDX was done. Many thinks were noted that must be addressed in next 6 months. I agreed as I was thinking the same items needed to be addressed More
by JYOUNG019
Employees Worked With
Stuart Magerfleisch
July 19, 2019
Oil change Even though I did not know oil changes stopped at 3pm the service men went out of their way to fit me into the schedule and were very helpful and cour Even though I did not know oil changes stopped at 3pm the service men went out of their way to fit me into the schedule and were very helpful and courteous. More
by Acura16
Employees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
July 18, 2019
Window track repair Was able to get an appointment very quickly. They provided a loaner car so I didn’t have to wait all day. My car was repaired quickly and was done r Was able to get an appointment very quickly. They provided a loaner car so I didn’t have to wait all day. My car was repaired quickly and was done right the first time. More
by santelli
Employees Worked With
John Davenport
July 17, 2019
Service my 2016 TLX sedan Good experience. I brought my coupon when I picked up the car. The service staff -Matt was very patient updating the doc for me big thank uou! Good experience. I brought my coupon when I picked up the car. The service staff -Matt was very patient updating the doc for me big thank uou! More
by Lin
Employees Worked With
Stuart Magerfleisch
