Piazza Acura of West Chester

I went in for routine service — oil change and tire rotation. Was promptly greeted at my car, quickly checked in at the service desk, and was out of there in a jiffy. They took care to keep my car cle rotation. Was promptly greeted at my car, quickly checked in at the service desk, and was out of there in a jiffy. They took care to keep my car clean (I just did inside clean the day before), offered me a car wash, and I had a great cup of coffee while waiting. More

Accommodating, knowledgeable, pragmatic. I have owned my Acura for over 12 years and have been servicing it there regularly. I did not even buy my Acura at this dealership. The service pro I have owned my Acura for over 12 years and have been servicing it there regularly. I did not even buy my Acura at this dealership. The service provided by Stuart is excellent and that is why I return even for things I can get done cheaper elsewhere. He suggests things but does not push them. I also have a Ford Raptor for which I paid over $75K and service at the Ford dealership. The difference in dealerships is profound; the Ford dealership acts like you are doing them a favor by going there. I appreciate the service at Piazza Acura so much more. Keep up the good work! More

I visited Piazza Acura for the 1st time recently. The staff is super friendly and they keep you updated throughout the entire process. I will continue to take my car there for service. staff is super friendly and they keep you updated throughout the entire process. I will continue to take my car there for service. More

Inspection As always, your service dept was outstanding. John checked my vehicle in and in about an hour the inspection was complete. After 5 years, I continue As always, your service dept was outstanding. John checked my vehicle in and in about an hour the inspection was complete. After 5 years, I continue to be impressed with the quality of the service your dealership provides. Thanks a million! More

Good people with competitive pricing. Joe was direct and easy to work with. He was very clear and set the right expectations. He understood what I was looking for and found the right vehicle that met my ne easy to work with. He was very clear and set the right expectations. He understood what I was looking for and found the right vehicle that met my needs. Thanks Joe. More

Excellent service, very courteous personnel and completed the work on my vehicle timely. Everything was explained in detail to me of the work that was completed the work on my vehicle timely. Everything was explained in detail to me of the work that was completed More

Courteous and quick service. I can count on a thorough check up on my vehicle. They always do a good job of reviewing my automobile's report card and recommend items that I shoul I can count on a thorough check up on my vehicle. They always do a good job of reviewing my automobile's report card and recommend items that I should address in the short term and even better the items that will probably need addressed in the future so I can plan and budget accordingly!! More

Well organized service center I made appointment for the service, arrived at the time, technician was waiting for me. They did inspection, conveyed message to me, and did job in 1 I made appointment for the service, arrived at the time, technician was waiting for me. They did inspection, conveyed message to me, and did job in 1 hour. I was happy. More

Always a pleasant buying experience I just picked up the 22nd Acura my wife and I have had over the years. We've been dealing with our sales consultant, Bob Ruhno, for many years and he I just picked up the 22nd Acura my wife and I have had over the years. We've been dealing with our sales consultant, Bob Ruhno, for many years and he has always made sure we were getting exactly what we wanted and at the best pricing available. Every step of the purchasing process is easy and comfortable with absolutely no pressure. We have rarely needed anything but routine maintenance, but the service department is one of the best in the area.and I look forward to having my new TLX serviced at Piazza as always. More

Excellent customer service. I always clearly explains the results of the service. I Always feel respected and cared for. Highlights any concerns post service to monitor. results of the service. I Always feel respected and cared for. Highlights any concerns post service to monitor. More