Piazza Acura of West Chester

Friendly and efficient This is my second car bought at Piazza Acura. The service is quick and thorough and the staff is friendly. I haven't had any major trouble with my Acu This is my second car bought at Piazza Acura. The service is quick and thorough and the staff is friendly. I haven't had any major trouble with my Acuras. More

good service Stuart have provided very excellent service to me . He is always professional and knowledgeable. I definitely will come back for the future servic Stuart have provided very excellent service to me . He is always professional and knowledgeable. I definitely will come back for the future service. Thanks. Nora Wang More

Air bag recall Car had air bag recall. Done in timely manner. Reason we lease from Piazza is the quality of customer care and service. Will be leasing a new Acure in Car had air bag recall. Done in timely manner. Reason we lease from Piazza is the quality of customer care and service. Will be leasing a new Acure in October 2016. More

1st time new vehicle service. This was a very positive experience at piazza acura since last april when my wife and I purchased a great vehicle with the help of Mr. Bob Bruno. now This was a very positive experience at piazza acura since last april when my wife and I purchased a great vehicle with the help of Mr. Bob Bruno. now at the time for the first maintenance service the professionalism remains and the genuine interest fot the customer satisfaction. Thank you all. More

Professional and Honest I had been looking at other vehicles and actually went into Piazza Acura last and based on the way the salesman, Josh, and his manager dealt with my s I had been looking at other vehicles and actually went into Piazza Acura last and based on the way the salesman, Josh, and his manager dealt with my situation and were able to meet my needs, I bought a new Acura MDX on the spot. More

Customer Service Darren has the right idea. Your service technicians need to understand that their service is what separates you from others. Part of the Acura experie Darren has the right idea. Your service technicians need to understand that their service is what separates you from others. Part of the Acura experience is service. For example, I purchased mine from Ardmore. I had an awful service experience, so I switched to West Chester. When it comes time to trade mine, I will purchase from West Chester and my wife might do the same. So one negative service experience cost Ardmore tens of thousands in service and possibly $75k in new cars. That's a huge loss if I'm not the only one with that experience. Darren needs to be supported that customer service is everything. He gets it! For example, they didn't re-set my 'odometer' to show 100% oil, even though I got my oil changed. Darren knew this was a big deal because the customer wants to make sure oil is changed and the settings are correct. The tech did not think it was much of an issue. Darren knows guests expect those missteps at Jiffy Lube, not Acura. Also, Megan is superb! She is a keeper! More

Consistent Customer here for 6 years now and service has always been consistent. Although the Limerick of Acura is only 6 miles away, I make the 24 mile drive t Customer here for 6 years now and service has always been consistent. Although the Limerick of Acura is only 6 miles away, I make the 24 mile drive to West Chester b/c the quality of their work almost always exceeds expectations. Thank you Piazza Acura! Always your #1 Satisfied customer. More

Service and recall work prompt and courteous service Very satisfied with work and how quickly The service was completed Very professional staff treated me as a valued cus prompt and courteous service Very satisfied with work and how quickly The service was completed Very professional staff treated me as a valued customer, will continue to have my RDX serviced here. More

Friendly and efficient. The entire Piazza Acura staff was very friendly, professional, and efficient from the time I enter the facility to time of departure. The requested s The entire Piazza Acura staff was very friendly, professional, and efficient from the time I enter the facility to time of departure. The requested service of my vehicle was done promptly and excellently. More

Very good I would return to buy a vehicle here again, it was a good expierence and i was very happy i would highly reccommend this dealership I would return to buy a vehicle here again, it was a good expierence and i was very happy i would highly reccommend this dealership More