Piazza Acura of West Chester

it Was difficult scheduling a timely appointment and it Was difficult scheduling a timely appointment and availability was confusing. Customer service was indifferent and in some cases defensive. I felt it Was difficult scheduling a timely appointment and availability was confusing. Customer service was indifferent and in some cases defensive. I felt undervalued as a customer. More

Nothing additional to add. All service interactions went well. Service is always done competently and within the timing that has been promised. Always a consistent visit. well. Service is always done competently and within the timing that has been promised. Always a consistent visit. More

They are always pleasant and helpful. I can get an appointment quickly. They always do more than what I went in for and Megan and her team inspire confidence in the work & services. appointment quickly. They always do more than what I went in for and Megan and her team inspire confidence in the work & services. More

Piazza is a friendly and efficient dealership. Always a pleasure to deal with the service dept., always helpful. Wouldn't take our car anywhere else. pleasure to deal with the service dept., always helpful. Wouldn't take our car anywhere else. More

Good work No waiting at drop off, for loaner nor for pickup. Work done on time as promised. My requests were responded to and addressed fully. Helpful staff. No waiting at drop off, for loaner nor for pickup. Work done on time as promised. My requests were responded to and addressed fully. Helpful staff. More

Thumbs up I am very pleased with service. The staff was welcoming. Service was explained to me and recommendations were brought to my attention. I also like the I am very pleased with service. The staff was welcoming. Service was explained to me and recommendations were brought to my attention. I also like the free cash wash. More

Excellent Service as Always The service center has always provided an exceptional level of service with outstanding quality of work. From start to finish everyone is courteous a The service center has always provided an exceptional level of service with outstanding quality of work. From start to finish everyone is courteous and friendly and work is completed on time. More

Cordial.Easy. Very good experience. We came back to Acura for their friendly personnel, straightforward manner, professional manner and past experience with good service and a reliable c We came back to Acura for their friendly personnel, straightforward manner, professional manner and past experience with good service and a reliable car. Car buying was very easy and I am pleased with my new car. Appreciated Rob Moffa’s knowledge of the car, his explanation of the new technology, his cordiality, all without feeling pressured. Faisal was extremely helpful in guiding us through the finance conditions. More

Oil and transmission fluid change Quick service for the fluid change. Also asked for a brake inspection and everything was good.They also caught a bad front bearing that needed replac Quick service for the fluid change. Also asked for a brake inspection and everything was good.They also caught a bad front bearing that needed replacing. More

Excellent service. I love this dealership. Head and shoulders above any I have done business with in the past. I would recommend them to everyone I know without regret. I love this dealership. Head and shoulders above any I have done business with in the past. I would recommend them to everyone I know without regret. They really represent the brand. More