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Piazza Acura of West Chester
West Chester, PA
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,749 reviews
August 18, 2022
AC of my car got stopped working again on the next day after fixing by this dealership. They said now its another problem came and charged me another 1100usd to fix it. I think they didn't fix it first t after fixing by this dealership. They said now its another problem came and charged me another 1100usd to fix it. I think they didn't fix it first time. More
by Ksenia
Verified CustomerEmployees Worked With
I dont know name of employee who was fixing my car
August 15, 2022
Always friendly. Megan is my advisor and addresses me by name which means a lot Megan is my advisor and addresses me by name which means a lot More
by ABUNKE
Employees Worked With
August 12, 2022
Very courteous, patient and did everything possible to address my issues even though I didn’t purchase from them address my issues even though I didn’t purchase from them More
by Ravigreedge
August 12, 2022
Write the car in for routine service. Was told there was an AC leak from the O ring and I should replace the O ring. I had the O ring replaced. The next day I lost all AC. It was working Was told there was an AC leak from the O ring and I should replace the O ring. I had the O ring replaced. The next day I lost all AC. It was working fine until the O ring repair. I had to drive around for a week with no AC because no loner cars were available. $1200 later I had a see again. Throughout this ordeal the staff was most professional and courteous.They tried to help where they could. More
by FJL01
Employees Worked With
August 11, 2022
My 2013 Acura TL had a EPS (electronic steering) issue, and Piazza Acura handled the fix seamlessly. and Piazza Acura handled the fix seamlessly. More
by Andy
Employees Worked With
August 09, 2022
Work is always top quality with prompt service. They have a polite, professional attitude. They have my recommendation. They have a polite, professional attitude. They have my recommendation. More
by MARKB
Employees Worked With
August 01, 2022
The staff was courteous and professional. Called and explained the problem with the vehicle and other recommended services. The problem with clicking noise coming from the front was fixed. Called and explained the problem with the vehicle and other recommended services. The problem with clicking noise coming from the front was fixed. More
by gulshanpahwa
Employees Worked With
Matt Bucurel
July 23, 2022
Everyone was friendly & welcoming. Doing business was a great experience. Joe, Megan, Robert & Tamer made the buying process stress-free. Doing business was a great experience. Joe, Megan, Robert & Tamer made the buying process stress-free. More
by LAURENLEWIS
July 22, 2022
Friendly service. Outstanding loaner vehicle. Quick repairs to our car. The technicians really know their stuff. Outstanding loaner vehicle. Quick repairs to our car. The technicians really know their stuff. More
by esushereba
Employees Worked With
July 21, 2022
They are helpful and listen to my car issues. The person I interacted with in the phone was very pleasant and helpful. The person I interacted with in the phone was very pleasant and helpful. More
by LBMIDDLEBROOKS
Employees Worked With
