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Piazza Acura of West Chester
West Chester, PA
1,887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,887 reviews
Verified Customer
August 25, 2020
Stu was AWSOME . Explain what I needed and the cost of repairs . I will and have recommended this dealer to other people.Very nice people to do business with. repairs . I will and have recommended this dealer to other people.Very nice people to do business with. More
by Champ
Employees Worked With
Stuart Magerfleisch
August 24, 2020
Fast, prompt service. Fixed right the first time. Easy to work with, very friendly. Lockout service a plus in case cannot pick up vehicle before closing. work with, very friendly. Lockout service a plus in case cannot pick up vehicle before closing. More
by CSCHMIT
August 23, 2020
Clean facility, Great folks, very easy to deal with. Smoothest transaction ever! Mark Deaver was very accommodating, no pressure, but available to answer any questions we had. Smoothest transaction ever! Mark Deaver was very accommodating, no pressure, but available to answer any questions we had. More
by Satesch
Employees Worked With
August 22, 2020
Excellent service completed in a timely manner. The staff is very friendly. The waiting area is always clean and stocked with complimentary refreshments. One minor complaint is the cost compared to non-deale is very friendly. The waiting area is always clean and stocked with complimentary refreshments. One minor complaint is the cost compared to non-dealership shops. More
by LAPIRA
Employees Worked With
Robert Jones
August 22, 2020
Piazza is always wonderful to deal with. I always feel comfortable taking my car in for service there. The reps are very helpful walking me through everything and the techs always do a fantastic job comfortable taking my car in for service there. The reps are very helpful walking me through everything and the techs always do a fantastic job More
by Jim2e
Employees Worked With
Robert Jones
August 21, 2020
Service was prompt, efficient, quick, and the team was friendly and genuinely concerned to get the job done right. It's much appreciated and I'll be back! friendly and genuinely concerned to get the job done right. It's much appreciated and I'll be back! More
by JOHNWILLHILL
Employees Worked With
Darren Griffith, Robert Jones
August 19, 2020
Wonderful experience. Stewart Magerfleisch in a professional and caring way explained what needed to be serviced and how it was to be done in a manner that I could understand. He also aarranged for professional and caring way explained what needed to be serviced and how it was to be done in a manner that I could understand. He also aarranged for me to use a loaner and covered everything with the longer car. My car is running great. I would highly recommend Piazza Acura to family and friends. Thank you Stewart and than you Piazza Acura of West Chester for outstanding service. More
by MBRENWICK
Employees Worked With
Stuart Magerfleisch
August 19, 2020
great service. Fast, straight forward communications and a great FREE loaner car...thanks service team of Piazza. You are the best to work with on all issues a great FREE loaner car...thanks service team of Piazza. You are the best to work with on all issues More
by EPANCOAST
August 17, 2020
Megan was extremely helpful. Offered loaner car which was not needed. Moved me right through inspection in a timely matter. Excellent service on all accounts. not needed. Moved me right through inspection in a timely matter. Excellent service on all accounts. More
by DOMINICKVALVO
Employees Worked With
