Piazza Acura of West Chester - Service Center

The dealership's staff was friendly, responsive, and willing to work with its customers in a timely manner. I felt that my concerns were heard and addressed- willing to work with its customers in a timely manner. I felt that my concerns were heard and addressed- More

Took forever just to drop off. Loaner very dirty inside, cleaned myself. Problems with vehicle not fixed Loaner very dirty inside, cleaned myself. Problems with vehicle not fixed More

Very professional and timely service. Female rep (sorry forgot her name) that I worked with was very helpful Female rep (sorry forgot her name) that I worked with was very helpful More

Megan has excellent communication skills and is a superb liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be do liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be done on the car as it's up on the lift, texted to the customer. More

Not a full service facility. New facility is “apparently “ under construction. In the meantime, my service for THREE years has been at a less than full service facility. How ca New facility is “apparently “ under construction. In the meantime, my service for THREE years has been at a less than full service facility. How can I give a high grade? More

Perhaps the best experience at a dealer service I have had. I was impressed by the thoroughness and research into my problem so it would be resolved the right way for good. I’ll add the customer service had. I was impressed by the thoroughness and research into my problem so it would be resolved the right way for good. I’ll add the customer service representatives were easy to talk with and explained the entire process completely More

Excellent service . Called with a dead battery and was able to be seen immediately and get new battery and other services for my car . Was glad for the care and the Lift Called with a dead battery and was able to be seen immediately and get new battery and other services for my car . Was glad for the care and the Lift ride back to pick up my car More

Very professional staff that goes the extra mile. They always ensure I get the best service in the timeframe specified. They always ensure I get the best service in the timeframe specified. More

When I bought my Acura service was an important part of my decision.Piazza Acura of West Chester has exceeded my expectations. Darren and his team do an excellent job. When I come in for service I never h my decision.Piazza Acura of West Chester has exceeded my expectations. Darren and his team do an excellent job. When I come in for service I never have an issues and the work is done right the first time. More

Very attentive and professional staff. Extremely well organized. They live up to their commitments for their customers. Extremely well organized. They live up to their commitments for their customers. More