Piazza Acura of West Chester - Service Center

Leased a RDX for my wife. Phone wouldn't work in the car, they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was done when we picked the car up. They never did the update and after 4 months of calling Acura and emailing their corporate people with the problem not one response back. Never get another Acura. More

Got a lube and Bob noticced that my inspection was coming due. Service Then did the inspection. Very thorough, friendly and professional. I will be having all my service done by Piazza. due. Service Then did the inspection. Very thorough, friendly and professional. I will be having all my service done by Piazza. More

Requested appointment and was able to schedule on a day and time that was convenient. The service was completed in a timely and professional manner. and time that was convenient. The service was completed in a timely and professional manner. More

All of the people who contact you from entering to leaving the facility are pleasant and well informed. Information is given along the service process which is appreciated. I have been a regular serv leaving the facility are pleasant and well informed. Information is given along the service process which is appreciated. I have been a regular service customer for five years with no complaints More

Megan was great to deal with....very professional and accommodating!!! Service done right the 1st time and within the estimated time. Well done!! Karl M accommodating!!! Service done right the 1st time and within the estimated time. Well done!! Karl M More

Stuart went out of his way to get the best price for a part replacement. I’ve always had a great experience at this Acura dealer. part replacement. I’ve always had a great experience at this Acura dealer. More

Consistent service – most affable - Always try to accommodate my needs. I needed a loaner due to a previous commitment.I was in and out on my way in less than 20 minutes. accommodate my needs. I needed a loaner due to a previous commitment.I was in and out on my way in less than 20 minutes. More

simply the best car dealership and service in the 5 county area. Great cars and great support! Fantastic. I actually like going to have my car serviced, that is how good they are!!! county area. Great cars and great support! Fantastic. I actually like going to have my car serviced, that is how good they are!!! More

Customer service from Megan was top notch. Very personable, knowledgeable. She is great to deal with. She is an asset to piazza Acura on west chester personable, knowledgeable. She is great to deal with. She is an asset to piazza Acura on west chester More

Piazza Acura has always made me feel like a valued customer -- even after over 25 years of service from them. Darren Griffith, the service manager always makes me feel like I am their most important c customer -- even after over 25 years of service from them. Darren Griffith, the service manager always makes me feel like I am their most important customer. I will contine to use this agency. More