Piazza Acura of West Chester - Service Center

Some confusion over gassing up the loaner car after it was returned. Overall, the services is extremely customer oriented and communications from the service staff are timely. was returned. Overall, the services is extremely customer oriented and communications from the service staff are timely. More

I love this dealership. 100% of my services over the past 5 years have been with this dealership. I will buy my next car from them. Thanks. 5 years have been with this dealership. I will buy my next car from them. Thanks. More

This is the best dealership I have dealt with in my 50+ years of driving. I am always greeted by name and made to feel like a valued customer. Whatever service problem I have, it is always fixed correctl years of driving. I am always greeted by name and made to feel like a valued customer. Whatever service problem I have, it is always fixed correctly the first time. I have NEVER had a bad experience with Piazza Acura of West Chester, and I have been dealing with this agency since owning my first Acura -- a 1991 Legend LS, (which I still have) in addition to my 2000 TL. When I have an appointment, my car is taken in at the appointed time, so there is no unnecessary waiting. The service department keeps my cars running great. The prices are reasonable; and, obviously, they only use Acura parts. I would, and have, recommended this agency to friends. More

Although I purchased my vehicle from Piazza Acura of Ardmore this was my first experience with Piazza Acura of West Chester. The staff was pleasant, courteous, and friendly. They were able to service Ardmore this was my first experience with Piazza Acura of West Chester. The staff was pleasant, courteous, and friendly. They were able to service and wash my vehicle relatively quickly, while I waited. Since moving back to the West Chester area, I will be more than happy to continue to service my vehicle with Piazza Acura of West Chester. More

The team in the service department was very responsive and even adjusted our scheduled service time to accommodate a last minute change in my work schedule. Because of their efforts I was able to get the and even adjusted our scheduled service time to accommodate a last minute change in my work schedule. Because of their efforts I was able to get the required service completed and I was able to get to work in a timely manner. All work was completed as requested, in line with estimated costs and with a sense of urgency. The waiting area was comfortable and with enough distractions to keep a 9 year old son preoccupied. More

From the time I arrived to the time I left with my car, everyone at the dealership friendly, attentive, and informative. I waitied for the car and the work was done in the time promised. I would recommen everyone at the dealership friendly, attentive, and informative. I waitied for the car and the work was done in the time promised. I would recommend an Acura and this dealership anytime. More

Stuart and the rest of the service team were extremely attentive and responsive to my needs. The Service Manager (Darren) is awesome. He is always receptive to ideas and truly wants to make sure your ex attentive and responsive to my needs. The Service Manager (Darren) is awesome. He is always receptive to ideas and truly wants to make sure your experience with his team is outstanding. More

Always provides clear explaination of service needs and advice on what should be done. If the problem is minor (not causing breakdowns) or critical in nature the information is provided. advice on what should be done. If the problem is minor (not causing breakdowns) or critical in nature the information is provided. More

I have had my 2007 RDX since it was new, and have taken it for service to Piazza West Chester for as long as I have had it. My car still runs like it is new, and I have always been happy with the people s it for service to Piazza West Chester for as long as I have had it. My car still runs like it is new, and I have always been happy with the people servicing it. I feel confident when I leave that my car will continue to run like new. Once in awhile you might find someone who will service for less money, but I prefer to go to someone I trust with a proven track record. More