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Piazza Honda of Reading

Reading, PA

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Employees
Reviews
Vehicles
4.8
2,490 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,490 reviews

January 31, 2025

Alex was amazing and needs a raise asap, always takes care of me and my other vehículos More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

We're so glad to hear it! Thank you for rating us five stars! – Piazza Honda of Reading

January 31, 2025

Very busy dealership. I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The sta More

by ANDYLIN327M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for your patience during your visit to Piazza Honda of Reading! We're glad our team made the wait comfortable with snacks and drinks. We appreciate your feedback and look forward to seeing you again!

January 31, 2025

The customer service person was wonderful and so helpful and provided excellent service and provided transportation More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Jay, we're delighted to hear that our team at Piazza Honda of Reading provided you with excellent service and assistance. Thank you for sharing your experience!

January 31, 2025

Very friendly. Did not talk down to me like I wouldn’t understand. Repairs done in a timely manner and less than original wuote More

by HAPPYCAMPER1915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon in Service
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Feb 01, 2025 -

Piazza Honda of Reading responded

Hi Camper! We're delighted to hear that you had a positive experience with our team at Piazza Honda of Reading! It's great to know the repairs were completed efficiently and under budget. Thank you for your feedback, and we look forward to serving you again in the future!

January 31, 2025

Took my new vehicle in for an inspection meanwhile they try to sell me a new air filter because mine was extremely dirty. A few weeks prior I had the car serviced they never told me my air filter was dirty More

by IRADEGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Good morning! I am sorry to hear about the recommendation discrepancy between your visits! We have implemented a video multipoint inspection check list that involves taking photos of all recommendations to uphold complete transparency. Some recommendations are at the discretion of the technician, but we do our best to uphold to a certain standard. I apologize if we fell short this time, please feel free to call at 610 777 5618 to reach the service manager directly at any time

January 31, 2025

The Service department in reading is always great to deal with. I travel over 30 miles one way for service. More

by NEKO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for your loyalty and kind words about our service department at Piazza Honda of Reading! We're delighted to hear that the experience is worth the trip. Safe travels, and we look forward to seeing you again!

January 31, 2025

The dealership did an amazing job of completing an emergency repair on my car without an appointment on a Saturday afternoon. Thank you! More

by KYENSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading could assist with your emergency repair on such short notice. Thank you for trusting us, and we're always here if you need anything in the future!

January 31, 2025

They always do a great job. My car is serviced in a timely manner and any questions are always answered. More

by KTEX78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that you consistently receive timely and thorough service at Piazza Honda of Reading. Thank you for your trust in our team!

January 31, 2025

Westley was the best service person I ever had. Very accommodating and please to deal with More

by GRANDMADET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Honda of Reading responded

We're so glad you enjoyed working with Westley! Thanks for visiting Piazza Honda of Reading and please don't hesitate to reach out if we can be of service again in the future!

January 31, 2025

Everyone was very pleasant Listened to what I had to say car was done on time More

by PEARLANNERNST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about our Piazza Honda of Reading team! We appreciate you trusting us with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

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