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Piazza Honda of Reading

Reading, PA

4.8
2,490 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 2,490 reviews

January 27, 2025

The service department usually does a very good job. I trust their service department. Sales on the other hand is not trustworthy. I had to drive an hour to another honda dealership to get good service. More

by BIGCHOPPER222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us at Piazza Honda of Reading. We're glad to hear that you've had positive experiences with our service department, but we're sorry to learn about the issues on the sales side. Your input is valuable and we encourage you to reach out directly if there's any additional feedback you'd like to share. Thanks again!

January 26, 2025

They didn't fix the issue. All they did was a "hard reset" after I brought it in for what they were told by the collision center that it was the fuel sensor that needed to be More

by TARTI
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Piazza Honda of Reading responded

TARTI, I'm sorry to hear about your frustrating experience with the repair process. It sounds like we missed an opportunity to address the root of the issue, and I apologize for any inconvenience this has caused you. Please reach out to our team directly at 610-777-7601

January 26, 2025

Todo bien muy amables todos y atentos buen servicio lo recomiendo 100 x 100 p More

by RICHARDRAMIREZ1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Piazza Honda of Reading responded

RICHARD, ¡Estamos felices de que nuestro equipo haya brindado un servicio al cliente incomparable durante su visita! ¡Gracias! - Piazza Honda of Reading

January 25, 2025

I had a diagnostic testing done on my car for a flashing engine light. The people there were nice however they were wrong about what was causing the issue. They wanted a lot of money and I paid half the pri More

by BKVOSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Piazza Honda of Reading responded

Good morning! I am going to look into this further and may be reaching out to you today to gather more information. Any insight is always welcome so that I can continue to make the necessary changes within my service department so that we can offer top notch service to our valued guests, such as yourself. I appreciate any information and i will be looking into this further to see what I can do to help. feel free to reach me at 610-777-5618 at any time. thank you

January 25, 2025

Excelente servicio de parte de la Honda Piazza Honda me encanta venir con ellos a darle servicio al vehiculo. More

by Dani Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Piazza Honda of Reading responded

Dani, gracias por compartir tu experiencia positiva con Piazza Honda of Reading. Nos alegra saber que disfrutas del servicio aquí y esperamos verte pronto nuevamente!

January 24, 2025

Excellent and fast service. My first time, and chose wait for service. Sat at the lounge while enjoying coffee, free Wifi and snacks. More

by HRV2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Piazza Honda of Reading responded

Hi! We're delighted to hear that your first visit with us at Piazza Honda of Reading was a pleasant one! It's great you enjoyed our lounge amenities while waiting for service. We look forward to seeing you again in the future!

January 24, 2025

Amazing hospitality, had an appointment set up with Amelia Kachel. Guided me through the process and what needed to be taken care of. She has great customer service skills! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Piazza Honda of Reading responded

Hi Jay! We're delighted to hear that Amelia provided you with amazing hospitality and excellent service at Piazza Honda of Reading. Thank you for sharing your experience!

January 24, 2025

The service dept. was very easy to work with. My car was ready when I was told it would be ready More

by TSPEARSON3133
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Piazza Honda of Reading responded

Hi TS. Pearson! Thank you for your feedback! We're thrilled to hear that our service department was easy to work with and that your car was ready as promised at Piazza Honda of Reading. We look forward to assisting you again in the future!

January 24, 2025

Everyone was very courteous and professional. It was a busy day, but quick and easy. More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Piazza Honda of Reading responded

Hi Shayne! We appreciate your shoutout to our team at Piazza Honda of Reading! We'll see you next time!

January 24, 2025

Jon was friendly, efficient, and professional. He followed up with necessary work and informed me of neede d services in future. More

by HERCHELJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jan 25, 2025 -

Piazza Honda of Reading responded

Hi! We're delighted to hear that Jon provided you with friendly and professional service at Piazza Honda of Reading. It's great to know he kept you informed about future needs as well. Thank you for sharing your experience!

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