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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,573 Reviews

1,574 Reviews of Piazza Honda of Reading - Service Center

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February 03, 2025

The staff was extremely friendly and helpful. I was kept informed of the progress. Thanks More

by MARILYNWHITE1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak
Feb 03, 2025 -

Piazza Honda of Reading responded

Marilyn, thank you for choosing us! We'll see you next time. Safe travels! - The Piazza Honda of Reading Team

February 03, 2025

Everyone at the service center was friendly, helpful and understanding. The shuttle drivers were great conversationalists and safe drivers. More

by LPFARREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Piazza Honda of Reading responded

LPFARREL, we're delighted to hear that our service center team and shuttle drivers made your visit a pleasant one at Piazza Honda of Reading. Thank you for sharing your experience!

February 03, 2025

You shouldn't have to wait 2. 5 weeks to have required service performed after the car notifies you the work is needed. More

by JPSENSENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Weir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We understand the importance of timely service and apologize for any inconvenience caused by these circumstances. Please reach out to our team directly at 610-777-7601 if you'd like to discuss this situation in greater detail.

February 01, 2025

Great timely communication throughout the period when the car is in for service. Always very profesional More

by JOEGARAY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Piazza Honda of Reading responded

Joe, thank you for highlighting our team's professionalism and communication at Piazza Honda of Reading. We're glad to have met your expectations during your service visit!

February 01, 2025

For more than 20 years and numerous vehicles I have been with Piazza Honda, with never a complaint. Both their sales and service have been exemplary. More

by LSUHRE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Piazza Honda of Reading responded

Thank you for your loyalty and kind words about Piazza Honda of Reading! We're delighted to hear that our sales and service teams have consistently met your expectations over the years. We look forward to continuing this great relationship with you!

February 01, 2025

When I got my car back it looked brand new! Great service and excellent staff. More

by jhtaylor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak, Adam Zezenski
Feb 03, 2025 -

Piazza Honda of Reading responded

This is great to hear! Thank you for coming to see our team! - Piazza Honda of Reading

January 31, 2025

Alex was amazing and needs a raise asap, always takes care of me and my other vehículos More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Piazza Honda of Reading responded

We're so glad to hear it! Thank you for rating us five stars! – Piazza Honda of Reading

January 31, 2025

Very busy dealership. I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The sta More

by ANDYLIN327M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Piazza Honda of Reading responded

Thank you for your patience during your visit to Piazza Honda of Reading! We're glad our team made the wait comfortable with snacks and drinks. We appreciate your feedback and look forward to seeing you again!

January 31, 2025

The customer service person was wonderful and so helpful and provided excellent service and provided transportation More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Piazza Honda of Reading responded

Jay, we're delighted to hear that our team at Piazza Honda of Reading provided you with excellent service and assistance. Thank you for sharing your experience!

January 31, 2025

Very friendly. Did not talk down to me like I wouldn’t understand. Repairs done in a timely manner and less than original wuote More

by HAPPYCAMPER1915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon in Service
Feb 01, 2025 -

Piazza Honda of Reading responded

Hi Camper! We're delighted to hear that you had a positive experience with our team at Piazza Honda of Reading! It's great to know the repairs were completed efficiently and under budget. Thank you for your feedback, and we look forward to serving you again in the future!

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