Piazza Honda of Springfield

Fast and Efficient! I needed an oil change so stopped by on my way home from work at 615pm. They were still open! I was serviced and out the door by 640 and home to suppe I needed an oil change so stopped by on my way home from work at 615pm. They were still open! I was serviced and out the door by 640 and home to supper before 7 pm. What a great service they provided! More

Quick and Clean My service for a CRV recall was estimated to be 2-3 hours however, it was finished in 1 1/2 hours. The dealership is customer friendly and the facilit My service for a CRV recall was estimated to be 2-3 hours however, it was finished in 1 1/2 hours. The dealership is customer friendly and the facility is state of the art. I am very pleased with my purchase of a Honda vehicle. More

Civic service 7/19 Service assistant, Rasheed Gary, was helpful and congenial. The safety checklist was not filled out when I picked up the car, although the brakes and Service assistant, Rasheed Gary, was helpful and congenial. The safety checklist was not filled out when I picked up the car, although the brakes and tires condition was shown on the work order. This lack of information is not what I usually experience at Piazza. Otherwise, the service was done in a very reasonable length of time. More

Excellent customer service I did not purchase my Honda from this dealership. I wish I had. I have had my car serviced here for the last 2 years. I am very pleased about the way I did not purchase my Honda from this dealership. I wish I had. I have had my car serviced here for the last 2 years. I am very pleased about the way the employees here realize that people are very attached to their cars. They speak to you as if they are servicing a member of your family, not just "your car." Should I purchase another Honda, it will be from this dealership. They really seem to appreciate your business. Sincerely, A. Moss More

Excellent service from a repeat customer Kenny was awesome in the purchase of my new pilot. He and Greg worked so hard to get me an suv I love. Second time Honda buyer and will be for life. Kenny was awesome in the purchase of my new pilot. He and Greg worked so hard to get me an suv I love. Second time Honda buyer and will be for life. More

Easy from start to finish Adam and staff made this potentially difficult task a simple and frankly enjoyable one. The customer service my husband and I were met with was above Adam and staff made this potentially difficult task a simple and frankly enjoyable one. The customer service my husband and I were met with was above and beyond what we’ve experienced in the past. Thanks again guys! More

Superb Service I was greeted promptly by David Carson. David listened to my request to view a specific vehicle. I waited a short time while he pulled the car out s I was greeted promptly by David Carson. David listened to my request to view a specific vehicle. I waited a short time while he pulled the car out showed me the features and benefits. I was able to take a nice test drive The decision was easy to make the purchase. David and the other Piazza partners made it easy. Everyone was polite, professional and thorough. Great experience! More

Disappointed that it took 2 days to fix the air conditioner in my Civic, and that I did not get a loaner car to go to work the second day. There was nothing avail that it took 2 days to fix the air conditioner in my Civic, and that I did not get a loaner car to go to work the second day. There was nothing available at the dealership. I had to scramble around and had to inconvenience family members so I could borrow a car from them. I am happy with the work and that all was covered by my extended warranty. More

Great Customer Service Couldn't be more satisfied with Piazza staff especially Frank. He went above and beyond to make us happy and get us in the Pilot we wanted! Thank Couldn't be more satisfied with Piazza staff especially Frank. He went above and beyond to make us happy and get us in the Pilot we wanted! Thank you Frank! More

Positive experience even with a wait We were very happy with Adam, our sales rep. He listened to what we wanted rather than push something we didn’t want onto us. Out of his control was t We were very happy with Adam, our sales rep. He listened to what we wanted rather than push something we didn’t want onto us. Out of his control was the fact the buying process took several hours over 2 separate visits as they were very busy. The rest of the staff was also very nice but applied more pressure to add onto the deal we wanted, which is a turn off. Overall, it was the expected experience but were lucky to have a rep like Adam to help us! More