Piazza Honda of Springfield

I am Rating Kyle, the Representative. I dnd't rate the quality of service because they may not be immediately known Service was very fast and I like not needint an appointment. The wai I dnd't rate the quality of service because they may not be immediately known Service was very fast and I like not needint an appointment. The waiting area is very pleasant and the WIFI is good. Thank you. . More

Honda I had my CRV inspected and oil change - got done earlier than I anticipated!! Nice Area to sit and watch tv while I waited! All in all - great exper I had my CRV inspected and oil change - got done earlier than I anticipated!! Nice Area to sit and watch tv while I waited! All in all - great experience!! More

Express service was respectful of my time The service department are always honest about what needs to get attention on my vehicle. There have been a few occasions that the employees were not The service department are always honest about what needs to get attention on my vehicle. There have been a few occasions that the employees were not courteous More

Great job on Pilot Recall. My account manager Mike was tremendous! He kept in communicTion with me and explained what work was completed at pick up. The price was fair and the My account manager Mike was tremendous! He kept in communicTion with me and explained what work was completed at pick up. The price was fair and the work was completed in a timely manner. More

Smile Technically very sound and complete. Only thing missing is a smile and positive disposition. That half is definitely missing. 😊 is free You don’t Technically very sound and complete. Only thing missing is a smile and positive disposition. That half is definitely missing. 😊 is free You don’t know who the service writer is so you’re asking me I’m surprise you know who I am do you homework before you send these things. That’s being professional on your end 😊 I’m a positive guy and don’t complain but if you ask be ready always. Not sure is the service guy I was dealing with. only dealt with the service writer don’t know his name More

Friendly, honest, and timely service! I went through the express service—Honda personnel were very kind and called to verify additional vehicle needs. It was a quick and worry-free experie I went through the express service—Honda personnel were very kind and called to verify additional vehicle needs. It was a quick and worry-free experience. I also pre-paid for my oil changes so that made the experience that much more seamless. I would absolutely recommend that plan. More

Adam is an ASSET I came in to Piazza in Springfield in need of a car, but with little knowledge on the current fleet of vehicles. Within 5 minutes of walking in the do I came in to Piazza in Springfield in need of a car, but with little knowledge on the current fleet of vehicles. Within 5 minutes of walking in the door, I was introduced to Adam. There are not enough positive things I can say about Adam. Throughout the entire process of leasing my new 2019 Civic Sport, I felt as if Adam was someone I knew my whole life and was there to truly help me find my first car. He was not pushy, but instead he was extremely helpful in finding the right car for me and couldn’t have done a better job. I would recommend Adam, and Piazza Honda of Springfield to anyone who is looking for a new car. Adam is a HUGE asset to your business and I look forward to continue doing business with him and Piazza for years to come. More

Customer Service=awesome! Customer service is EXCELLENT! Will be returning again! Wait in Express Service was Great! Literally express service! Couldn’t ask for more! Thanks fo Customer service is EXCELLENT! Will be returning again! Wait in Express Service was Great! Literally express service! Couldn’t ask for more! Thanks for the kindness! More

Loonnnng process The salesperson was wonderful (Evan) but after I said i’d take the car the process to complete the transaction took longer than when I made settlement The salesperson was wonderful (Evan) but after I said i’d take the car the process to complete the transaction took longer than when I made settlement on my last house. There has to be a better way than how this is done. It’s the main reason I didn’t want to come to get a car since I remembered the process from before. My last Honda was 14 years ago. Also the finance person was extremely nice when I was first there but had to bring back my old title and did that maybe an hour after I left and she was very rude like she couldn’t care less since I already purchased the car and bought one of the insurance plans. I was pretty angry about that. Almost wanted to return the car and go elsewhere if I would’ have to deal with the same purchase process, which I know will always happen. So I just left with a sour taste about Piazza Honda. There are other Honda dealerships to go to when I turn in this lease car in 3 years. More

Excellent service Rasheed was able to get me scheduled when other dealers didn’t work with me. I was able to get a new key in two hours and under the price originally q Rasheed was able to get me scheduled when other dealers didn’t work with me. I was able to get a new key in two hours and under the price originally quoted. So that’s why I come to Springfield when Willow Grove is closer. More