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Piazza Honda of Springfield
Springfield, PA
3,404 Reviews
Piazza Honda of Springfield is conveniently located at 780 Baltimore Pike in Springfield, Pennsylvania. Only minutes away from the Blue Route. We are proud to serve customers from Drexel Hill, Upper Darby, Ardmore, Springfield, PA, and the greater Philadelphia region.
Our new state-of-the-art dealership boasts 47,000 sq. feet spread across seven acres. The expansive Honda showroom displays the latest vehicles Honda has to offer like the Accord, Civic, CR-V, Pilot and more. Not to mention a large selection of pre-owned cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new, certified or used car you have been searching for.
Our service center features over thirty service bays and dedicated Express Service lanes. Our knowledgeable Honda car repair technicians will preform service while you relax in one of our two customer waiting lounges. Entertain your little ones with games and toys in the child play area.
You can reach Piazza Honda of Springfield any time by filling out our contact form, by calling us at (610) 789-9420 or simply visiting our new and pre-owned car dealership at 780 Baltimore Pike in Springfield, PA. We look forward to your visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,404 reviews
March 31, 2019
My worst customer service experience ever!!!!!! I was emailed a coupon for a free oil change, so I brought my Honda Accord in for an appointment on Saturday (3/23) While waiting for my car to be pu I was emailed a coupon for a free oil change, so I brought my Honda Accord in for an appointment on Saturday (3/23) While waiting for my car to be pulled into the garage, I a saw a person who seemed to be in charge of the mechanics looking at the coupon that I gave to the person behind the counter. I thought nothing of it, until shortly after my car was up on the lift, he called me into the garage and said he would not complete the oil change because the screw or plug on the oil pan was not the original and he didn't know if he could remove it without striping it. I told him that the original screw was replaced recently because it was leaking. I also told him that my regular mechanic has changed my oil several times with the existing screw and he never seemed to have a problem, nor have I experienced a leak since the original leak was fixed with the current screw. I can not believe that they mechanics could not perform this work - a simple oil change; really?!? He obviously saw my coupon and didn't want to complete the job at no charge. That's fine - then just say so. Don't give me a lame excuse an insult my intelligence!! In addition, this person did not apologize for wasting my time, and spoke to me in a rude and condescending tone - right from the start While in the waiting room, I told this gentleman that I was going to provide an review of my experience and he responded loudly in front of everyone around (employees and other customers that he was going to tell everyone about his experience with me. Unbelievable!! This was embarrassing and a complete waste of my time. Ironically, the coupon I received was offered as an attempt to regain my business for service, which I might have considered if the experience was favorable. Just so you are aware, my wife and I have been repeat customers at your Honda dealership, purchasing 4 of our last 5 vehicles at your facility - going back to when you were located on Township Line. I will actually be in the market to replace my current Honda Accord in about a year and I will never return again to give you my business. Instead, I will be going to Main Line Honda. Although this is further drive for me, I would rather give them my business in the future. In addition, I have other friends that have purchased at your dealership and I am discouraging them from ever going back for sales or service. Trust me, I am committed to getting the word out as much as I can about how horrible your establishment treats their customers and I am certain I will dissuade others from doing business with you in the future. More
by Former Loyal Customer
Verified CustomerEmployees Worked With
Other Employees :
I'm not sure of the person's name referenced in my review above
March 30, 2019
Great service I am very pleased with the service I received. All employees were polite and courteous. I would recommend this dealership to friends and family for se I am very pleased with the service I received. All employees were polite and courteous. I would recommend this dealership to friends and family for service. More
by REDCAR55
Employees Worked With
James Centritto
March 30, 2019
GREAT SERVICE DEPARTMENT! Excellent service department that provides great value and customer service. Knowledgeable and friendly staff. I always have a great service experie Excellent service department that provides great value and customer service. Knowledgeable and friendly staff. I always have a great service experience at this dealership. Highly recommended! More
by TD143!
Employees Worked With
March 30, 2019
Always great service The quality of service is always first rate. They are very accommodating too by shuttling us back and forth to our house. We will definitely use Piazz The quality of service is always first rate. They are very accommodating too by shuttling us back and forth to our house. We will definitely use Piazza for service in the future. More
by Fitzrob
Employees Worked With
March 29, 2019
Buying car Everyone very nice knowledge able Staff worked well together and worked with me . I will recommend this dealership to my friends and family Dave is g Everyone very nice knowledge able Staff worked well together and worked with me . I will recommend this dealership to my friends and family Dave is great at his job. More
by MAJEDRDO
Employees Worked With
David Carson
March 29, 2019
Terrible My car was in service for a month. I couldn’t reach anyone on the phone. I kept getting an answering service in a different country. When my car was d My car was in service for a month. I couldn’t reach anyone on the phone. I kept getting an answering service in a different country. When my car was done Honda never called me. I got a call from a car rental company saying my insurance would not pay for the last 3 days since my car was done. When I picked it up all they wanted from me was $950. And they handed me my key that was broken and taped together! They want $150 more to fix the key! More
by Mom
Employees Worked With
Bill Bevens was the only person who treated me with respect
March 29, 2019
Leasing our 2nd Honda with Piazza Mike was truly a pleasure to work with. He is pleasant and accommodating He went above and beyond to be sure we were satisfied with our transaction. Mike was truly a pleasure to work with. He is pleasant and accommodating He went above and beyond to be sure we were satisfied with our transaction. We would recommend him without hesitation. More
by sjc1973
Employees Worked With
Mike Johnston
March 29, 2019
Harry O Work done as promised. Everyone was courteous and professional. I am quite satisfied The reception area and waiting area were clean and comfortable w Work done as promised. Everyone was courteous and professional. I am quite satisfied The reception area and waiting area were clean and comfortable with coffee and t.v. and newspapers. Nice experience. More
by Harry O
March 29, 2019
Recall on new car disappointing customer service people were Car came back with stereo blasting and the hood was not completely shut and thought they would have used paper mats for dirt tracking inside car Car came back with stereo blasting and the hood was not completely shut and thought they would have used paper mats for dirt tracking inside car More
by RKELLY4138
Employees Worked With
March 29, 2019
FIRST TIME HONDA PERSON Great experience. FIRST time leaseing a Honda CR V first time using PIZZA Honda.. SALESPERSON FRANK CRINITE had all the answers to my questio Great experience. FIRST time leaseing a Honda CR V first time using PIZZA Honda.. SALESPERSON FRANK CRINITE had all the answers to my questions. I felt very comfortable about my choice after dealing with FRANK More
by BOPPER61
