Piazza Honda of Springfield

Upfront, honest and proactive Just in for a safety recall and service reminded me of upcoming inspection expiration, which wasn't on my radar. Thankfully they were able to handle r Just in for a safety recall and service reminded me of upcoming inspection expiration, which wasn't on my radar. Thankfully they were able to handle recall and inspection at a more than reasonable price! Who loves Honda? This girl!! More

Satisfying Checked battery and replaced it although I havecame the the service center two weeks ago for for the same reason. Service was fast and free. Checked battery and replaced it although I havecame the the service center two weeks ago for for the same reason. Service was fast and free. More

Worth the trip! There is a Honda dealership much closer to us, but Piazza of Springfield is worth the drive out of center city. It's much easier to get an appointmen There is a Honda dealership much closer to us, but Piazza of Springfield is worth the drive out of center city. It's much easier to get an appointment and they are always spot on when it comes to their cost and time estimates. It's a much more positive experience than past dealerships we've used. More

Excellent as always. Treated well Since I bought my first vehicle from piazza I’ve not had a bad experience. The staff treats you almost like family but surely like a close friend. I w Since I bought my first vehicle from piazza I’ve not had a bad experience. The staff treats you almost like family but surely like a close friend. I wish you all continued success More

Recall notice Everyone was very helpful. They made the wait and transport home and back enjoyable. Every one went out of their way to provide service and informati Everyone was very helpful. They made the wait and transport home and back enjoyable. Every one went out of their way to provide service and information that might be helpful. Thanks much!! More

Efficient and Enjoyable Car Purchase Experience I needed to find and purchase a new car on an unfortunately short timeframe and I dreaded the process. A friend of mine recommended Frank Criniti and I needed to find and purchase a new car on an unfortunately short timeframe and I dreaded the process. A friend of mine recommended Frank Criniti and told me that Frank would offer me the best price and make it a painless process. I was skeptical but willing to see if Frank could deliver better than other car purchasing experiences in the past where the sales person makes a "best offer" and then there is the back and forth with the a sales manager and a lot of wasted time and trust to get to what you hope is a fair deal (can you get the sense of how much I dreaded the car buying process). After my friend connected me with Frank, it wasn't long before I realized that Frank and his team were going to deliver on my friend's promise and they would try their best to get me in the right new car and for a fair price. After a few texts back and forth with questions to determine that I was looking for, I recieved a quote from Frank that really was a best offer. I came in for a test drive and Justin Trader was so helpful and patient explaining the features of the CRV and answering my questions. He also arranged for an appraisal of my trade in that I found to be a fair offer. For just an hours worth of time I left Piazza Honda with a good feeling and hoping that my research of a few other dealers and other cars would confirm that I was getting the best deal I could. It was back the next night to make the purchase and Frank, Justin and Damian helped me complete my first painless car buying experience with a good number of laughs and knowledge of how to operate all my new features on this great car. I would recommend them to anyone! More

Oil change I came in for a simple oil change at 5 pm. I had 2 cars in front of me and was told a 40 min wait. 2 hours later I finally gor my car. It was a terrib I came in for a simple oil change at 5 pm. I had 2 cars in front of me and was told a 40 min wait. 2 hours later I finally gor my car. It was a terrible experience. More

Fast and efficient oil change at a great price. This will now be my go to location for servicing my Honda. I was surprised how quick the oil change was and the cost was much lower than I expected. This will now be my go to location for servicing my Honda. I was surprised how quick the oil change was and the cost was much lower than I expected. Olivia, who took care of the process, was very professional and courteous. More

Oil change and coolant replacement James and Olivia were great they check me on two occasions (oil and coolant replacement) address my car issue (back tail light malfunction) and resolv James and Olivia were great they check me on two occasions (oil and coolant replacement) address my car issue (back tail light malfunction) and resolved it with no complications. Great job James and Olivia! More