Piazza Honda of Springfield

I’d say refreshing This was my first experience with your dealership and I was treated with much respect,much like a life time customer.Dave our salesman was quite knowl This was my first experience with your dealership and I was treated with much respect,much like a life time customer.Dave our salesman was quite knowledgeable,he got us in the best possible car I could afford,he was spot on in my book .Also the person in the warranty department was a ray of sunshine explained everything in detail an was very helpful.. More

Great salesman and finance manager Exceeded my expectations and I got more than I even wanted Bill was awesome and so was the finance lady also saved me on a warranty and gap. Exceeded my expectations and I got more than I even wanted Bill was awesome and so was the finance lady also saved me on a warranty and gap. More

Good first experience with Piazza It was great working with a person who truly cared about the individual who was going to drive the vehicle. Dave made the process very fair and honest It was great working with a person who truly cared about the individual who was going to drive the vehicle. Dave made the process very fair and honest, from the time we walked in the door. We had a few minor issues with the vehicle, and Dave made sure the issues were resolved ASAP. Would definitely return in the future. More

oh well All was good , great the time I stepped into that lo was very good experience , very good people , very helpful ,Adam was very good with us , stayed with us from A to Z ..even the finance department was was very good experience , very good people , very helpful ,Adam was very good with us , stayed with us from A to Z ..even the finance department was so good and helpful...? More

Excellent experience with Adam Kaper at Piazza Honda Adam made our car buying experience, pleasant, stress free , fun and easy. Best car buying experience we have ever had. He was very knowledgeable of Adam made our car buying experience, pleasant, stress free , fun and easy. Best car buying experience we have ever had. He was very knowledgeable of the vehicle we purchased and we couldn’t be happier. We highly recommend going to see Adam for a superb experience in purchasing your next vehiclle!! More

Great sales experience! Jim helped me to get my 2nd car from Piazza Honda. I don’t know much about cars, but he made everything very simple and easy. Jim was very personable Jim helped me to get my 2nd car from Piazza Honda. I don’t know much about cars, but he made everything very simple and easy. Jim was very personable and made the process a pleasurable experience. He gladly answered any questions I had, showed me every aspect of the car and made sure I was comfortable driving it. Thanks Jim! More

Exceptional Service Mike Johnston was wonderful!! My best experience leasing a car EVER!! Mike was able to put the deal together efficiently via texts and emails, and whe Mike Johnston was wonderful!! My best experience leasing a car EVER!! Mike was able to put the deal together efficiently via texts and emails, and when I arrived to pick up the car and sign the lease, the car was ready and I was on my way in 45 minutes!!! Exceptional service!! More

Poor customer service After driving 30 min to get to piazza Honda of Springfield to look at a pre owned Toyota RAV4a man walks up to us in the lot and asks were we meeting After driving 30 min to get to piazza Honda of Springfield to look at a pre owned Toyota RAV4a man walks up to us in the lot and asks were we meeting with someone. I let him know I spoke to someone over the phone but I wasn’t sure of his name. So he said okay well let me see if this car is even sold. As we walking into the building my mother in law says to me well if it’s sold we can go look at the Toyota dealer up the street. The sales man stops and holds the door and says “well do you even want to go in ?” So I said no of course I do. We get in and he says okay the car isn’t sold lucky for you. So as we walk outside I said sir I didn’t even get your name he said DAVID . We go on the test drive and it was HORRIBLE he didn’t talk once about the car And when I asked anything he says I’ll show you the carfax. So I figured well maybe it’s because he’s a Honda salesman’s and not Toyota so no biggie. After we get back I said okay well I’m ready to talk numbers. We sit at his desk and he hands us the carfax and says here you can read it. While we look over it he doesn’t explain anything and sits there on his cell phone !! So I look at him and once again I say okay well I’m ready to talk numbers. He says the listing price is 25,490 where do you guys want to be at? I said we honestly want to be between 22-23 he says very rudely so where did you guys come up with these numbers ? I explain to him I’ve done research and I think it’s a far price. So he says okay I’m going to make his easy for you. Puts his papers away in the folder walks away to speak with his manager. Walks back and says no that’s the price. So we said okay well I guess we have to keep looking so he says okay bye and walks away !!! No here’s my card, handshake, here’s another price, Can I show you something else, here’s why we are priced NOTHING!!!! So I asked to speak to his manager Matt. Vance who also only apologized but DID NOT offer ANY business card or said let’s try to work anything out !!!!! Worst experience of my life !!!! They seen two young kids trying to buy a car and they totally figured we didn’t have money so they gave us no chance. Do not waste your time here !!! Honest review More

Purchase Frank Crinite is wonderful! I’ve been through many cars with him, and he always helps me out. I highly recommend Frank to anyone looking for a car! Frank Crinite is wonderful! I’ve been through many cars with him, and he always helps me out. I highly recommend Frank to anyone looking for a car! More

Incredible sales professional, great dealer. I worked with Frank Crinite, and it was the most effortless transaction I have ever had. Frank gave me a great price on a 2018 Pilot. The deal was s I worked with Frank Crinite, and it was the most effortless transaction I have ever had. Frank gave me a great price on a 2018 Pilot. The deal was so good it was hard to believe and no need to haggle. Everything was as he said and I just went in and signed the papers. Frank’s demeanor and personality is just amazing, he was made to deal with people, so genuine.. After the sale he spent 30 minutes going through all the tech with my wife and gave us his personal cell if we had questions in the future. I’ll never go to another dealer for a Honda. We also sat with Damian Cappochione in finance. He was also as nice as can be and had casual and funny conversation with us as he prepared the documents. Another incredibly personable professional. He did not try the hard sell for extras, we agreed on an extended warranty at a fair price which I wanted due to all the crazy tech in the car. A great overall experience. More