Piazza Hyundai of Pottstown

GREAT SALES PERSON/ TOOK TOO LONG TO COMPLETE PURCHASE 5 HRS I purchased a Genesis and so far I love the car. The salesperson Tiffany was a GREAT!!!! I traded in my Audi and was a little skeptical of what the I purchased a Genesis and so far I love the car. The salesperson Tiffany was a GREAT!!!! I traded in my Audi and was a little skeptical of what the experience would be like at Hyundai. The purchasing experience from Audi was nothing less than great. However I wanted to try something different and loved the look of the Genesis. The challenge that I had was…I had an appointment with Tiffany at 3:00 pm and I didn’t leave the dealership until 8:45. I don’t know about you but 5 hours to by a car is very excessive. The Finance person and Tiffany both apologized and let me know that one of the sales managers had gone home…which caused a delay in providing buying customers with timely service. Some customers actually left and decided to come back the next day to finish their purchase. With all that said…I still love my car so far and would recommend the Genesis. However, I would still have to say that the buying experience I received as it relates to timely purchasing from both Audi and Land Rover was 10 times better. I would expect a customer who spends $50k or $25k on a car would get a little better service and that there would be a contingency plan in place to address anomalies in staffing. More

A fantastic Internet Experience! We searched for cars on line and came across the exact model at Piazza Hyundai. From the minute we clicked a request for quote, the experience couldn We searched for cars on line and came across the exact model at Piazza Hyundai. From the minute we clicked a request for quote, the experience couldn't have been better. Stephanie answered almost immediately and was very prompt in responding to our many questions being emailed. She had the car ready for us when we scheduled a drive and handed the sale over to Tiffany who was very easy to talk with and very professional. She handled all of the paperwork with ease and we couldn't have asked for a better experience. More

Very Satisfied Customer Great Sales and Service Staff- Sales and Service staff- courteous and very welcoming. Will be coming back in the future no doubt. Very satisfied cus Great Sales and Service Staff- Sales and Service staff- courteous and very welcoming. Will be coming back in the future no doubt. Very satisfied customer...... More

Excellence My experience in purchasing this vehicle was nothing less than five star. Nathan was both knowledgable and courteous. The finance lady (I forget her My experience in purchasing this vehicle was nothing less than five star. Nathan was both knowledgable and courteous. The finance lady (I forget her name) was absolutely the best. Not only was she able to rearrange the warranty to serve my driving needs (I drive 1,000+ miles weekly), she fought to get me a better interest rate. She was absolutely the best, and should be commended. More

Excellent service from Hyundai in Pottstown Purchased a new Hyundai Santa Fe Sport a few weeks ago. Our sales rep Mark was great and worked tirelessly to get us the SUV we wanted. My wife and I Purchased a new Hyundai Santa Fe Sport a few weeks ago. Our sales rep Mark was great and worked tirelessly to get us the SUV we wanted. My wife and I are very happy with the service, purchase and the way we were treated there. Would definitely do business again. More

Definitely a customer friendly Dealership It was the first dealership I went to looking for a new car..fell in love with a Hyundai Accent & bought it. It is a very quiet, comfortable, easy car It was the first dealership I went to looking for a new car..fell in love with a Hyundai Accent & bought it. It is a very quiet, comfortable, easy car to drive..not a lot of complicated features I don't understand..it should have OnStar though, I miss that from my Chevy..very happy with my purchase, & love driving my new car..I.was told Hyundai is a very safe, reliable car, that is why I went there first to look and test drive. & I looked no further More

Great experience This was a great car buying experience. Sales and financing were both easy and quick processes. Having to get this response to twenty five words is This was a great car buying experience. Sales and financing were both easy and quick processes. Having to get this response to twenty five words is a little annoying. More

Piazza Hyundai My husband and I were very happy with our experience with Piazza Hyundai. The sales people were very courteous, helpful and friendly.. Have told nei My husband and I were very happy with our experience with Piazza Hyundai. The sales people were very courteous, helpful and friendly.. Have told neighbors and family how well we were treated by everyone. More

Satisfied Customer I am completely satisfied with the service I received on my previous car and the assistance I received in selecting and purchasing a new car. I recom I am completely satisfied with the service I received on my previous car and the assistance I received in selecting and purchasing a new car. I recommend this dealership and their product to anyone. More

Excellent Dealership very friendly, not pushy at all. Fiance people were great. Salesman was great, hooked up our phones to bluetooth and showed us how to work Dealership very friendly, not pushy at all. Fiance people were great. Salesman was great, hooked up our phones to bluetooth and showed us how to work the XM radio. Great place to purchase vehicle from. More