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Piazza Mazda of Reading - Service Center

Reading, PA

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148 Reviews

148 Reviews of Piazza Mazda of Reading - Service Center

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April 26, 2020

they tried telling me that something that was recently replaced needs replacing again brakes, tires, air filters. Have to wonder how many times that just take good parts off one car and place on another a More

by Unhappy
Recommend Dealer
No
Employees Worked With
Steve Santin
April 23, 2020

I was thankful that they arranged to have my car picked up at my home. They kept me informed through video of the results of the service visit. Then my car was returned to my home. More

by jmsoves
Recommend Dealer
Yes
Employees Worked With
Pick-up driver - very polite, Steve Santin
Apr 29, 2020 -

Piazza Mazda of Reading responded

Thank you so much for your kind words. We are happy that you enjoyed our complimentary door to door service delivery. We all appreciate you choosing Piazza Mazda of Reading! Rob Douglass- General Manager

April 23, 2020

They picked up my car and dropped it off. The sent me a video showing what they did and the condition of the tires. They were quick to get my car back. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Steve Santin, Ryan Schlappich
Apr 29, 2020 -

Piazza Mazda of Reading responded

Hi Andy- thank you very much for your review. So glad that you were pleased with your service experience. All of us here at Piazza Mazda of Reading appreciate you choosing us! Rob Douglass- General Manager

April 19, 2020

All the service department at piazza Mazda of reading are great and very helpful everyone should go there for service thanks and hope all are being safe More

by SSANTIN1969
Recommend Dealer
Yes
Employees Worked With
Andres Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Douglass, Steve Santin, Jobin Grandstrom, Devin Lima
April 11, 2020

We are pleased with the customer service and the inspection work completed. We would definitely recommend and we will return for future service. Thank you! More

by Julie
Recommend Dealer
Yes
Employees Worked With
Steve Santin, Jobin Grandstrom, Kaitlyn Lawniczak, Ryan Schlappich
April 09, 2020

I appreciated the attention to cleanliness and social distancing amidst the COVID 19 pandemic. Also, the car video of inspection process was informative and well done. More

by SUSANKALLAN
Recommend Dealer
Yes
Employees Worked With
Steve Santin
Apr 09, 2020 -

Piazza Mazda of Reading responded

Thanks so much for your review! We know how important cleanliness is, especially right now, and the measures we have taken and practice daily are so important. We are glad you are happy with the video of the inspection process. We appreciate your trust and we are so happy to be able to be your dealership! Have a great weekend and stay well! Rob Douglass- General Manager

April 08, 2020

Recall and maintenance work The service dept. did a great job. I was provided with a loaner vehicle while my car was serviced. The dept. repaired the recall issue, did an inspe More

by JRUCHLEWICZESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justina Stubblebine,
Apr 09, 2020 -

Piazza Mazda of Reading responded

Thank you so much for your kind words and servicing your vehicle with us! We greatly appreciate your placing your trust in our team. Stay safe! Rob Douglass- General Manager

April 04, 2020

Good initial response to appointment inquiry, able to get an appointment that week. Did not wait long for service, service manager tried to add over $1,000 worth of “fixes” to my scheduled maintenance. When More

by MOLLY
Recommend Dealer
No
Employees Worked With
Steve Santin
April 01, 2020

I made an appointment they got me in right away. The work was done In a significant amount of time. I had no problems. Everyone was great. Thanks More

by Diane
Recommend Dealer
Yes
Employees Worked With
Steve Santin
Apr 01, 2020 -

Piazza Mazda of Reading responded

Diane- I am so happy you had an awesome service experience here with us. We all appreciate you choosing Piazza Mazda of Reading and your kind words. Rob Douglass- General Manager

April 01, 2020

Fast and easy experience to schedule service. Service work was quick and thorough. Helpful and friendly staff made pick-up and checkout very convenient for my family. More

by memt88
Recommend Dealer
Yes
Employees Worked With
Ryan Schlappich
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