Piazza Subaru of Limerick

After a routine state inspection and oil change, I discovered abrasions and a deep chip on the front bumper of my WRX within five minutes of leaving the dealership. I immediately returned to report th discovered abrasions and a deep chip on the front bumper of my WRX within five minutes of leaving the dealership. I immediately returned to report the damage. Rather than conducting a meaningful review, Dan Dryja, Service Manager, suggested I was wrongly assigning blame to the dealership. I was told video footage exists that allegedly clears Piazza Subaru of responsibility; however, that footage has never been reviewed with me or produced. I also learned my vehicle was driven five miles, either on a highway or a test loop. PennDOT does not require multi-mile or highway driving to complete a state inspection, making this unexplained use of my car especially concerning. Dan Dryja has ceased communication, and an attempt to contact Mike Hinkle, General Manager, has likewise gone unanswered. Rather than engage directly with a customer concern, the dealership has chosen to hide behind voicemail. I will NEVER recommend Piazza Subaru of Limerick. Those who value customer care and accountability should think twice before leaving their vehicle there. For me, this experience is a textbook example of poor management. More

Love my Suburu Crosstrek, loved the service I was shown and given the day I purchased it and appreciated the follow up appts to go over the Suburu app and the encore delivery and the salesperson, financial and given the day I purchased it and appreciated the follow up appts to go over the Suburu app and the encore delivery and the salesperson, financial person and tech representative all were fabulous , helpful, accomodating and professional as well knowledgeable! couldnt have been a better experience and I do really love my car!! Thank you. More

Bought a 2018 Subaru outback around a month ago , car do do service 4 times and still have a problem.. check engine light on , brake light on airbags light on do service 4 times and still have a problem.. check engine light on , brake light on airbags light on More

Great quality in service was given to me and my 2025 Forrester by Piazza Subaru of Limerick.Also, while waiting on this one year service, our salesman checked in to make sure we were satisfied with our Forrester by Piazza Subaru of Limerick.Also, while waiting on this one year service, our salesman checked in to make sure we were satisfied with our vehicle. Yes, indeed, very pleased! Ty! More

Jim and his team were amazing! We showed up a couple hours before their closing time and did not feel rushed or like we were an inconvenience. Jim took his time to make sure we got We showed up a couple hours before their closing time and did not feel rushed or like we were an inconvenience. Jim took his time to make sure we got exactly what we needed and made the process smooth. On the day of picking up the vehicle, the whole team made sure we felt the hospitality that is lacking at other dealerships. A++ to Jim and his team. A must visit location for anyone in need of a vehicle! More

This dealership was very interested in customer satisfaction. During the sales process through the delivery and lastly after delivery. I received calls offering unanswered or new delivery questions satisfaction. During the sales process through the delivery and lastly after delivery. I received calls offering unanswered or new delivery questions. Their service so far is excellent. More

Excellent customer service! Best dealership in Philly area! Both sales and service are very patient and knowledgeable. Best dealership in Philly area! Both sales and service are very patient and knowledgeable. More

They went way above typical customer service in order to make my visit as quick and stress free as possible . make my visit as quick and stress free as possible . More

Excellent service in all levels, and they’re willing to work with buyers on the vehicle they want work with buyers on the vehicle they want More

Great service department. They are very nice people to work with. Very professional, personable and knowledgeable. They are very nice people to work with. Very professional, personable and knowledgeable. More