While on vacation, and on a Saturday morning, no less, I saw that my seven way cable had dragged on the ground, and was worn to a frazzle. NO lights on the trailer. None. This was an accident, or a ticket, just waiting to happen.
After calling around to various shops in Billings, only to be told that my appointment time would be anywhere from very late in the day, to mid day on Monday, I was blessed to hear the friendly voice of Connie at Pierce's RV. She said "Come by at 1:30, and we'll squeeze you in."
When we arrived, Connie greeted us immediately, and put us with Andrew, who had the cable replaced in short order. While waiting, I needed some little odds and ends from the parts department, and Shae was most helpful, finding what I needed quickly and efficiently. The receptionist at the waiting area even provided us with ice cold bottles of water, and popcorn.
The bill was much less than what other places said they would charge me, if and/or when they could get me in. We were back on the road quickly, with everything working just as it should.
The peace of mind was priceless!
All in all, I highly recommend the people at Pierce's RV.
On a scale of 1 to 5, they get a 10!!