Pierson Ford-Lincoln

Escape service The service department is very easy to work with. They schedule my appointments when it is most convenient for me and get the work completed in a rea The service department is very easy to work with. They schedule my appointments when it is most convenient for me and get the work completed in a reasonable amount of time so I can get on my way. I have no complaint. More

good experience We had a very good experience with the staff. They were very friendly and helpful. They went over everything and explained it all very well. Will We had a very good experience with the staff. They were very friendly and helpful. They went over everything and explained it all very well. Will recommend them to everyone. More

Good experience in sales and service The crew at the Pierson Ford service have been just excellent! I get all my service work done there and they have always been more than helpful. The The crew at the Pierson Ford service have been just excellent! I get all my service work done there and they have always been more than helpful. They do a great job! And as far as sales, Seth, Jason and Kyle have been just super. Seth sold us the vehicle we have now and we have ordered another one working with Jason this time. Last summer we bought a vehicle for our granddaughter for college and also had a very good experience. Would recommend this dealer to everyone! More

Nice saleperson, but the manager sucks When I buy I used car I expect the price to be negotiable, I guess that's my fault. We recently purchased a used KIA minivan at this Ford dealer, they When I buy I used car I expect the price to be negotiable, I guess that's my fault. We recently purchased a used KIA minivan at this Ford dealer, they had 2. We wanted the red one, which was the exact same vehicle with virtually the same miles. We offered about 2% less than their asking price, not much, we were being reasonable as the asking price was not bad. And the manager came back with he was willing to fill up our tank for our 3 hours drive home. Kind of an A**hat move, then he wouldn't negotiate on the car we wanted to we had to take the other one (different color). The salesperson we were working with was nice, sweet and informative, her manager was not. During the course of our negotiations we asked how many keys came with the van, 2. But after paying for the car they gave us the second key unprogrammed and said it was no problem, just go to a KIA dealership and they will program it for us. They didn't tell us that would cost us another $60, which the dealership refused to cover when I called them. I consider this deception (the salesperson was willing to pay for it out of pocket, again its the manager I have an issue with). In the end, I am not sure I would go back, and certainly won't unless I am willing to pay sticker price. And I hope the salesperson finds a better manager to work with. More

Wont ever return I was very disgusted with my buying experience with Pierson ford. I've bought 3 vehicles from this company in the past and won’t ever be coming back. I was very disgusted with my buying experience with Pierson ford. I've bought 3 vehicles from this company in the past and won’t ever be coming back. It's disgusting what this company/sales reps try to pull on loyal customers. 1st there was an issue with the passenger side door... that Pierson ford tried to gloss over. Then your manager was very rude when I opted to not obtain the extended warranty and gap coverage. I settled on a price with the sales representative, only to see on the paperwork that price wasn’t what your Pierson ford was honoring. I hope the extra 2,000 was worth it, as I will never be going back. Once I trade up in a year you better believe another company with be getting my money. I have made it a point to express this horrible buying experience with all those that I work with and any family members and friends. Hopefully your company will stop screwing people over to make a quick buck. It may be helpful if this company gets some morals and value their customers. Such a shame. More

Very Friendly and Easy Going They give you a warm welcome and really make the car buying fun and relaxing. Wasn't forced into anything and was given all the info I wanted plus som They give you a warm welcome and really make the car buying fun and relaxing. Wasn't forced into anything and was given all the info I wanted plus some. From the salesman to the finance to the delivery, everything was great. I couldn't have asked for a better experience. Love my Ford F-150!! More

Great to deal with! I have bought several vehicles from these guys and commend them for their service. Easy going atmosphere for both service and sales. I will be back I have bought several vehicles from these guys and commend them for their service. Easy going atmosphere for both service and sales. I will be back again in the future. More