Piles Chevrolet Buick
Williamstown, KY
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233 Reviews of Piles Chevrolet Buick
Always a pleasure to work with Dan Dan W always goes the extra mile when we are looking for a vehicle. Our family has bought multiple vehicles from Dan and he always finds us the best d Dan W always goes the extra mile when we are looking for a vehicle. Our family has bought multiple vehicles from Dan and he always finds us the best deal. More
Dan was awesome! This is the 5th car I've purchased through Piles and the 4th with Dan. I can't recommend this dealership or Dan highly enough. I would totally give This is the 5th car I've purchased through Piles and the 4th with Dan. I can't recommend this dealership or Dan highly enough. I would totally give them 6 stars were it an option. They are friendly, helpful and above all low pressure and great communicators. More
Great experience Matt was extremely helpful in helping us find what we were looking for! He was able to get the vehicle ready for us quickly. He helped make the entire Matt was extremely helpful in helping us find what we were looking for! He was able to get the vehicle ready for us quickly. He helped make the entire process go as smooth and quick as possible! The other staff members who assisted us in this process were great as well, all friendly, helpful, and honest! Thank you to Piles Chevrolet and Buick! More
No pressure at all. Great experience. Chris, and Niki is wonderful. I am now a customer for life. No pressure at all. I was so comforable. All my questions answered. Ty so much you guys Chris, and Niki is wonderful. I am now a customer for life. No pressure at all. I was so comforable. All my questions answered. Ty so much you guys More
No title I saw car i was interested in advertised on the internet and called about it. Betty answered phone and told me car was available and made an appointme I saw car i was interested in advertised on the internet and called about it. Betty answered phone and told me car was available and made an appointment for me to see.She and all the staff were very professional and helpful with all my needs. More
Review Bill Sharp was extremely helpful, friendly and personable. He made the whole process easier, I would definitely recommend Piles Chevy and Bill to anyo Bill Sharp was extremely helpful, friendly and personable. He made the whole process easier, I would definitely recommend Piles Chevy and Bill to anyone looking for a new vehicle! More
Quick and excellent service This was the easiest car buying experience I’ve ever had. Amazing staff and no pressure. I would recommend them to everyone. The dealership has a fami This was the easiest car buying experience I’ve ever had. Amazing staff and no pressure. I would recommend them to everyone. The dealership has a family feel. More
Very helpful! We were very happy with the overall experience at Piles. Matt Hendren was very helpful and even came to work early to meet with us and accommodate our We were very happy with the overall experience at Piles. Matt Hendren was very helpful and even came to work early to meet with us and accommodate our busy schedules. The purchasing process was quick and so far we are pleased with our purchase. Matt made it a very enjoyable experience and we are thankful for his help! More
Car purchase I will definitely be shopping this dealership when I need to purchase a new car they were all very friendly and did a great job With our purchase.. I will definitely be shopping this dealership when I need to purchase a new car they were all very friendly and did a great job With our purchase.. More
Watch out for the up-sell I went in for an oil change and tire rotation. I will say they didn't say anything about what my car needs. When I checked the paperwork, I noticed I went in for an oil change and tire rotation. I will say they didn't say anything about what my car needs. When I checked the paperwork, I noticed that it under "requires immediate attention" was an alignment for $99.95 and a wheel balance and tire rotation for $48.80. Both were marked as declined, "Reason not Selected." Well, the actual reason is, no one mentioned it. But anyway, there is no sheet showing what was out of alignment and the car drives straight. They usually check that in the drop off lane, and I don't remember seeing them do that. Maybe they did it somewhere else. Next is the tire rotation. It was brought in for a tire rotation. I paid for a tire rotation. Why do I have a sheet saying I need a tire rotation. As for the wheel balance, the car drives fine, no vibration, etc. On the multi-point inspection sheet, wheel balance was marked as "Not Inspected." Okay... then how do we know we need a balance. Additionally, the tire wear patterns were marked as "not inspected." My thing is, for the person that doesn't know any better, they may see those red X's and go back in and start paying for all of that stuff. But, none of it was needed. More