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Pilson Auto Center

Mattoon, IL

4.6
353 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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353 Reviews of Pilson Auto Center

February 12, 2023

Pilson’s Ford and Dodge Service Centers are both excellent. I had my Honda serviced and they did a great job. Had my Challenger serviced and great job. Both service center people were very nice and More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean at Ford and Misty
Feb 19, 2023 -

Pilson Auto Center responded

Maryann, reviews like this give us motivation and help us ensure we provide high-quality care.

February 09, 2023

Had warranty work done and was treated like family and felt like i was at home More

by Ed brown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar cox jorydon lawson
Feb 19, 2023 -

Pilson Auto Center responded

Thanks Ed! You're right, we want our customers to feel like family...because you are to us!

February 06, 2023

It was our first purchase from Pilson's Auto Center and we were greatly satisfied with the the transaction. Thanks Kristy More

by hklswest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Feb 19, 2023 -

Pilson Auto Center responded

Hklswest, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

February 05, 2023

Went in for a oil change. Got a friendly greeting. Brought us to the waiting area. Offered something hot or something cold to drink and in a short amount of time, were back an More

by Jeff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Feb 19, 2023 -

Pilson Auto Center responded

Jeff, we are very happy we could provide you with a positive experience!

February 02, 2023

I was needing help with getting my key fob's programed, and when I called to find out about the price, I was amazed at the price. Then when I asked when I could get my van and get it done, they asked if I More

by hoope49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Oakes
Feb 19, 2023 -

Pilson Auto Center responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 28, 2023

Very friendly and knowledgeable. Our sales person was Jared Jackson and he was great! We got a 2020 Ford Fusion. More

by Gamestr5485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Jackson
Feb 02, 2023 -

Pilson Auto Center responded

Gamestr5485, thank you for leaving such a great review and high star rating. Enjoy your new Ford Fusion!

January 16, 2023

This was my first purchase from Pilson Auto Center and it was an excellent experience. From our first conversation, Steve "Flash" Gordon provided clear, honest information about the used Jeep for which I ha More

by davidbaker314
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve "Flash" Gordon
Jan 29, 2023 -

Pilson Auto Center responded

Davidbaker314, thank you for sharing your positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care.

January 14, 2023

I have purchased countless vehicles from Pilson's Auto Centers. Every time I feel like my purchase was important, my purchases were very fair, and the sales staff treats me respectfully and like I'm valu More

by Adam Weinstock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gordon , Mike Rowe, & Jason Bianco
Jan 29, 2023 -

Pilson Auto Center responded

Thanks Adam for your continued support! WE appreciate your business!

January 11, 2023

It’s we’re I purchased and get my vehicles serviced. Plus it’s locally owned More

by Johngoeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jan 29, 2023 -

Pilson Auto Center responded

Hi Johngoeckner, thank you so much for your positive comments about Dan Pilson Auto Center Inc!

January 10, 2023

Sales representative was amazing, thank you Murray! The entire transaction went smoother than I could have ever expected. I highly recommend this dealership! More

by JenMiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray,Jordyn, and Mike
Jan 10, 2023 -

JenMiller responded

Sales representative was amazing, thank you Murray! The entire transaction went smoother than I could have ever expected. I highly recommend this dealership!

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