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Pilson Auto Center

Mattoon, IL

4.6
360 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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360 Reviews of Pilson Auto Center

March 03, 2023

My car was having multiple problems and they claimed they couldn't find one of the problems and my husband told them to take it out for a drive and you will hear it. So they finally fixed the problem. All is More

by bobbiehay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My husband said he didn't know the people in the service department but they could have been a lot friendlier.
Mar 18, 2023 -

Pilson Auto Center responded

Hello Bobbiehay, thank you; we appreciate your feedback!

February 26, 2023

Pilson’s was very easy and understanding to work with. I told them what I was looking for and they did their best to find it. Needless to say I walked out with what I was was looking for and at a great More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
Mar 03, 2023 -

Pilson Auto Center responded

Hi Erica, thank you so much for your positive comments about Dan Pilson Auto Center Inc! Thanks again for the recommendation, and have an amazing day!

February 23, 2023

Listened to all of myconcerns. .performed all requests.. very thorough and followed up with all warrantys. Thank you. Will have all my car needs done at Pilsons. More

by Clebon80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DARRLANNE
Mar 03, 2023 -

Pilson Auto Center responded

Hi Clebon80! We're so happy we were able to help you out!

February 23, 2023

Friendly staff, great service, willing to work to make a deal, would definitely recommend and buy from again. More

by heidorn35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey
Mar 03, 2023 -

Pilson Auto Center responded

Heidorn35, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

February 16, 2023

The dealership and the employees are very helpful in all aspects. They make the process of buying a vehicle very easy. More

by edgar5256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris miller
Feb 19, 2023 -

Pilson Auto Center responded

Edgar5256, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Dan Pilson Auto Center Inc

February 15, 2023

They explained all they dis to vehicle to us and even call to ask about oil change More

by bca1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod
Feb 19, 2023 -

Pilson Auto Center responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 14, 2023

Ver egoism people they serve you very well called them about the car they gave me the whole price befor I went to them a lot of dealers will not give you the price unless you go to the dealer More

by Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and mike
Feb 19, 2023 -

Pilson Auto Center responded

Mohamed, we're happy you found our staff to be so supportive during your experience here at Dan Pilson Auto Center Inc.

February 12, 2023

Pilson’s Ford and Dodge Service Centers are both excellent. I had my Honda serviced and they did a great job. Had my Challenger serviced and great job. Both service center people were very nice and More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean at Ford and Misty
Feb 19, 2023 -

Pilson Auto Center responded

Maryann, reviews like this give us motivation and help us ensure we provide high-quality care.

February 09, 2023

Had warranty work done and was treated like family and felt like i was at home More

by Ed brown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar cox jorydon lawson
Feb 19, 2023 -

Pilson Auto Center responded

Thanks Ed! You're right, we want our customers to feel like family...because you are to us!

February 06, 2023

It was our first purchase from Pilson's Auto Center and we were greatly satisfied with the the transaction. Thanks Kristy More

by hklswest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Feb 19, 2023 -

Pilson Auto Center responded

Hklswest, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

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