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Pilson Auto Center

Mattoon, IL

4.6
353 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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353 Reviews of Pilson Auto Center

January 02, 2023

Terry was once again so wonderful. Excellent job on listening our needs and wants. Welcome back. Thank you again. More

by cjoyjoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
December 27, 2022

My second car bought there and I’m happy with everything. I was treated good and the product was good. More

by Gw669fitter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bianco
December 26, 2022

Had Chrysler warranty work performed (defective paint on hood). I was given a very nice loaner vehicle for the (4) days. Worked performed: strip old paint, prep, and apply new (matching) paint. Turned ou More

by dtlaw321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
December 13, 2022

Very pleasant experience with sales agent and with paperwork person. Extremely Smooth and easy to deal with. More

by robin_mkgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristi Geokner
Dec 17, 2022 -

Pilson Auto Center responded

Hello Robin, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

December 07, 2022

FRIENDLY, HELPFULL ,MADE EVERYTHING EASY FROM THE MINUTE WALKING IN TO THE DOOR!GREAT PEOPLE TO WORK WITH! More

by FLOORINGNOW.TONY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACK, MIKE,RICK ALL GREAT GUYS TO WORK WITH!
Dec 11, 2022 -

Pilson Auto Center responded

Hey Tony, we sincerely thank you for the positive review, and look forward to seeing you again soon!

December 05, 2022

Pilson provided me with a loaner as they would be working on the car for 2 days. They did a fine job. More

by renegade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Dec 11, 2022 -

Pilson Auto Center responded

Hi Renegade, we are very happy to have provided you with such a positive experience!

December 04, 2022

Easy to do business with, worth the drive. I was in and out in less than 2 hours with the exact truck I wanted for the price I wanted to pay, More

by Koopa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
Dec 11, 2022 -

Pilson Auto Center responded

Koopa, your comments keep us motivated and working hard for all our guests!

December 01, 2022

I drove an hour and 20 minutes for this service each way. I was just under 6000 miles, and this was my first service. When I arrived, I asked if I needed a tire rotation. She measured my tread depth and said More

by bowker65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darylann Payton
Dec 11, 2022 -

Pilson Auto Center responded

We would like to have a better understanding about your experience. Please reach out to JR Boyce at (217) 234-6461 at your earliest convenience and we will do our best to resolve this with you.

November 27, 2022

Awesome and professional staff. Kristi and Danny are top notch and always exceed my expectations.. More

by rwicklander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi and Danny
Dec 01, 2022 -

Pilson Auto Center responded

We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2022

They took care of what I needed in the time frame they gave me which was 45 mins to an hour. More

by cyancarter01
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
na
Dec 01, 2022 -

Pilson Auto Center responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

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