Pine Belt Chrysler Jeep Dodge Ram - Service Center

Ryan was outstanding, Very patient and answered all my questions even a few weeks after first visited the dealership. Truly nice person to work with Brought Challenger in for its for first PIT STOP Mo questions even a few weeks after first visited the dealership. Truly nice person to work with Brought Challenger in for its for first PIT STOP Monday. Everyone I met was amazingly helpful to me and remain so. I would like to thank the following: Ryan Concord Ryan Guderian Joe Deangelo Darlene Keats Ernie Hodge Joe Silva- Thanks for putting my new plates on!! Pleasure meeting and working with you all. Rob M More

Eric Cohen from the sales team was vey helpful in answering all my questions and setting me up to have my jeep wrangler serviced for a recall issue. helpful in answering all my questions and setting me up to have my jeep wrangler serviced for a recall issue. More

Dealing Eric was great even though we weren't in the market for a new car just yet. He answered all our questions and took us on a test drive. He wasn't pushy at all we will definitely be back to deal w market for a new car just yet. He answered all our questions and took us on a test drive. He wasn't pushy at all we will definitely be back to deal with him when our current lease is up. More

I brought my Jeep to Pine Belt to have some warranty work done and some other things and I was assisted by Adam Sherman. Adam was great and he got me a loaner vehicle and definitely did all he could to keep done and some other things and I was assisted by Adam Sherman. Adam was great and he got me a loaner vehicle and definitely did all he could to keep my costs down advising me that several items I had in mind were not needed.I thank Adam and the folks at Pine Belt Jeep for always offering me a loaner car even though I did not buy my Jeep there. I do plan to buy from this dealer in the future as they stand by their mechanical work and Jeep cars even if they did not sell you the car! More

Nice easy experience. fabulous salesman.Had a great time.definitely would buy another jeep from them fabulous salesman.Had a great time.definitely would buy another jeep from them More

Had the best experience with getting my truck from them! I Highly recommend using them! Thank you guys so much for making this such an easy and smooth transaction. I Highly recommend using them! Thank you guys so much for making this such an easy and smooth transaction. More

The service manager Leo Vitalin is a horrible representative of leadership & does not value customers! We purchased our car on May 5, 2021, exactly 1 week later the Brembo brakes started to squea representative of leadership & does not value customers! We purchased our car on May 5, 2021, exactly 1 week later the Brembo brakes started to squeal terribly. On May 18, 2021, I brought the car back to be checked & was told by Leo the noise is something I'll have to get use to because nothing was wrong with the car. On May 19, 2021, I emailed David to alert him of the persistent issue and that I contacted Brembo to find a resolution on my own since Leo was not helpful. The Brembo rep informed me the issue is actually a small fix that can be resolved with Brembo B-Quiet Lubricant. David assured me he would forward my email accordingly to Leo & others to get an immediate resolution decision for this matter. However, today is June 13, 2021, and their has been no resolution or contact regarding this annoying issue. I ordered the B-Quiet Lubricant myself & was forced to take the vehicle into Mavis & pay $400 to have the lubricant put on to eliminate to squealing. Needless to say, after being treated like trash by the service manager, coming out of pocket for an issue that could've been rectified by service, we would never step foot in that place again. I suggest anyone looking to purchase a Dodge Charger ScatPack take their business elsewhere to ensure when your vehicle needs to be serviced it is done by caring professionals who actually take the time to research & resolve their customers concerns. Leo is an inefficient leader & his actions showcase why people don't trust taking their cars to dealers for work. The disregard & blatant disrespect for paying customers is Disgusting! Kudos to Lucian for selling us our Dream Car! Leo Vitalin needs leadership training! More