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Pine Belt Subaru - Service Center

Lakewood, NJ

4.7
114 Reviews

114 Reviews of Pine Belt Subaru - Service Center

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September 15, 2025

The service always exceeds my expectations. The staff is so helpful , and answer all my questions. More

by tinamazziotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
September 13, 2025

Rebecca was very polite and assisted me right away. I requested she review my vehicle records and recommended tire rotation along with the oil change. More

by Meri497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REBECCA
Sep 14, 2025 -

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 12, 2025

Very good service. Was very pleased with my recent visit & Tom's updates on my car. Have used this dealership since I got my car in 2021 & will continue to recommend More

by nanlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Pine Belt Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 11, 2025

Thomas at Pinebelt Subaru is amazing. Friendly, kind and knowledgeable and listens to all my concerns and questions. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Pine Belt Subaru responded

Marcia, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2025

Excellent professional outstanding service…. Tom is an excellent service manager to deal with…. I would recommend Tom and Pine Belt to anyone More

by hscalcorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 10, 2025

Tom was very knowledgeable, friendly, patient, and helpful. I really appreciated his time and the way he answered all my questions! More

by Susanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori ( "scheduler"), Kathleen and other kind woman who assisted me when I arrived and left.
Sep 12, 2025 -

Pine Belt Subaru responded

Hello Susanne, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2025

Tom P in service is why we keep coming back. Professional, knowledgeable, trustworthy and friendly. Best service rep I’ve ever dealt with. Geo in sales is the only sales rep we would continue to More

by Rad4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Pine Belt Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

I literally drove my car into the service department with a diagnostic problem and was welcomed, my issue understood and explained to me immediately. I got an appointment for the next morning and the issue w More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Thank you for being Very Courteous and Professional So Happy I chose to Buy a Subaru!! More

by dmckay620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Sep 07, 2025 -

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2025

Great service personnel. Always pleasant and helpful and never pushy regarding the services recommended when not required. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayli
Sep 02, 2025 -

Pine Belt Subaru responded

Hi Vincent, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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