Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pine Belt Subaru
Lakewood, NJ
3,512 Reviews
At Pine Belt Subaru, we believe choosing the right vehicle is only part of a great automotive experience. Choosing the right dealership matters just as much.
We’re especially proud that our dedication to our customers has been recognized with a DealerRater Consumer Satisfaction Award every year since 2018.
That recognition means even more to us because it reflects the experiences our customers have with the people at Pine Belt Subaru every day.
Whether you’re looking for the confidence of Subaru Symmetrical All-Wheel Drive, advanced safety technology, versatility for your next adventure, or a quality pre-owned vehicle, our team is here to make your experience easy, transparent, and enjoyable from beginning to end.
And at Pine Belt Subaru, getting a great deal is only the beginning.
Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience.
The Pine Belt Promise includes:
-Lifetime Engine Warranty on most new and used vehicles
-Pine Belt Points that can save you thousands toward future vehicle purchases and service
-72-Hour Exchange Program to help ensure you’re completely comfortable with your decision
-Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office
-Complimentary Car Washes for Life
-Paintless Dent Repair Benefits
-Windshield Chip Repair Benefits
-Lost Key Return Service
-And so much more!
Our commitment continues long after you take your Subaru home. Our sales, service, parts, and customer care teams are here whenever you need us, with the goal of building a relationship that lasts for years and many miles to come.
At Pine Belt Subaru, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come.
Experience the Pine Belt Difference.
https://www.pinebeltsubaru.com/why-choose-pine-belt/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 180 service reviews
August 12, 2026
I made an appointment for my service and it was not noted since it was AI generated which I didn’t know. I had a very long wait period. Also on papers given to me even my date of purchase was incorrect. I wa since it was AI generated which I didn’t know. I had a very long wait period. Also on papers given to me even my date of purchase was incorrect. I was told a wheel alignment is recommended at 12,000 miles. Recommended and needed are two different things. So which one is it since I have not notice anything shifting and this is not my first car. I’m doing this survey to see if it really matters or just a waste of time! More
by noemi160
Employees Worked With
August 07, 2026
Professional, accommodating. Continuously building a client base of repeat customers as well as referrals. If you are unhappy with your current service facility, or are tired of Continuously building a client base of repeat customers as well as referrals. If you are unhappy with your current service facility, or are tired of mediocrity, give Pine Belt your next service or sale. More
by billandlisaerrickson
Employees Worked With
Jacob Link
July 24, 2026
Excellent, detailed and thorough service and courteous people to deal with. Answered any questions I asked people to deal with. Answered any questions I asked More
by beutelbob
Employees Worked With
June 20, 2026
OVER PRICED SERVICE! $800+ for AC service consisting of 2 O rings and a pound of AC juice! Local mechanic said shouldn't have cost more than $350 w/labor! Brake light $800+ for AC service consisting of 2 O rings and a pound of AC juice! Local mechanic said shouldn't have cost more than $350 w/labor! Brake light was out, quote was $85 for the bulb and to remove 2 screws to get to it. AutoZone $12 for a 2 pack and took me less than 5 minutes to swap. Few other items as well that were so over priced I just dont have the words for! I am so done with this place! Next time I'm going to Circle Subaru or Lester Glenn! I will say this though, Mr Rossi (I believe is the GM) is a nice man who called me after i gave a bad review via text response, went over a few things and said he'd have someone else call me with some information. That was a week ago! and NOTHING! Zero stars should be an option... More
by Chris DiAngelis
Employees Worked With
Jake
June 04, 2026
Great service department! And super knowledgeable with my car! Worth the trip to them! Service people very friendly! And super knowledgeable with my car! Worth the trip to them! Service people very friendly! More
by david.rauscher
Employees Worked With
June 02, 2026
Thanks to Tom Patano and the service team who were so courteous, knowledgeable, efficient in diagnosing the problem with our car and completing the work as expediently as they did. We are most appreciati courteous, knowledgeable, efficient in diagnosing the problem with our car and completing the work as expediently as they did. We are most appreciative. More
by Ginnyb148
Employees Worked With
May 29, 2026
From the minute, I called pulled in the drive-through. The lot attendant was awesome and very attentive. My Service writer Tom kept me informed and was on top of keeping me updated unfortunately, I needed The lot attendant was awesome and very attentive. My Service writer Tom kept me informed and was on top of keeping me updated unfortunately, I needed a loaner car, but they had one on site & were able to get me into a car that day! I even forgot my block for my charger in the loaner car and Belle from the rental department called me & kept it aside until I was able to get it! Great service all around!!! More
by Caitlin
May 27, 2026
The Subaru staff are very courteous and friendly and they did a great job. Thank you. did a great job. Thank you. More
by frand7878
Employees Worked With
May 27, 2026
Had some warranty work done. Received a loaner car. The work was completed quickly and perfectly. Received a loaner car. The work was completed quickly and perfectly. More
by Jimgraz1
Employees Worked With
May 18, 2026
My car was in for service getting new key fobs. It is a lengthy and labor intensive process. It took 2 weeks and I was thankful to have a loaner vehicle. Bottom line, never lose both key fobs becau It is a lengthy and labor intensive process. It took 2 weeks and I was thankful to have a loaner vehicle. Bottom line, never lose both key fobs because you can't just go get a key made. I'm glad subaru made the experience pleasant. The price and lengthy time for the coding was not pleasant, but Thomas in service kept me in the loop and eased my concerns. I would recommend this dealership for all your needs. More
by acpettinato
