Pine Belt Subaru
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 161 service reviews
They were thorough and had excellent communication. I loved the video of the inspection of my vehicle. Felt like I was well informed. Also, they review of upcoming item’s to be taken care of I loved the video of the inspection of my vehicle. Felt like I was well informed. Also, they review of upcoming item’s to be taken care of More
I wasn’t pleased with your mechanics findings I feel that they didn’t look into the real problem I will have new tires and alignment done if my car is still having a steering problem I will be seeing your ma they didn’t look into the real problem I will have new tires and alignment done if my car is still having a steering problem I will be seeing your manager about this issue More
I've always had a great experience with service at Pinebelt - and have taken the car to them exclusively since purchase. They provide recommendations for needed future service requirements which is ve Pinebelt - and have taken the car to them exclusively since purchase. They provide recommendations for needed future service requirements which is very much appreciated. More
Had an issue and Mike called me up. We talked and he made good on his end to mitigate my concerns. Good group of people and Mike went above and beyond with a follow up phone call. We talked and he made good on his end to mitigate my concerns. Good group of people and Mike went above and beyond with a follow up phone call. More
While the second attempt at the paint repair was great, there was some kind of white residue on the rear interior of the hatch (side wall and hatch itself), back of the seat, protective mat as well as on t there was some kind of white residue on the rear interior of the hatch (side wall and hatch itself), back of the seat, protective mat as well as on the exterior rear of the car. They could have done a much better job returning the car back to me in a clean condition. The lack of detailing is disappointing and shows the lack of concern for finishing quality. This review is strictly for the quality of work, NOT for the wonderful service of Tom who has ALWAYS been great. This review should not impact him in any way. More
Prompt courteous service quality work and video of work being done and even a free car wash after service is completed thank you for telling me one hour and getting me in an out that one hour time like p being done and even a free car wash after service is completed thank you for telling me one hour and getting me in an out that one hour time like promised. Thank you lakewood service department More
For years, I have brought my car to you and have been very happy. This time, I had a pre-scheduled appointment days ahead for an oil change. I was made to wait until everyone who just showed up was tak very happy. This time, I had a pre-scheduled appointment days ahead for an oil change. I was made to wait until everyone who just showed up was taken care of. It took 3 hours for the oil change, and to make it worse, after they brought my car out as if it was done, then they told me that one of my taillight brake lights is out !!! They were going to let me leave with no brake light !!!!!!!!!!! I am truly not interested in hearing an excuse from you. More
Jake and Rebecca are very friendly and helpful in getting my daughter's car serviced. They were very helpful in getting me a loaner car hassle free. my daughter's car serviced. They were very helpful in getting me a loaner car hassle free. More
Awesome service team and exceptional customer awareness … would buy my next car from them based on service would buy my next car from them based on service More
Service rep made sure all was taken care of and I was treated very fairly. treated very fairly. More











