Pines Ford

I waited almost 4 hours for routine service. I needed a new drink holder and driver side visor (light was brokenmonths. Appointment was 11/22. Kenny said he would order and call me within 1 week. I have new drink holder and driver side visor (light was brokenmonths. Appointment was 11/22. Kenny said he would order and call me within 1 week. I have called multiple times, left messages and have received zero response. Tomorrow, it will be 1 month since my appointment. Rodolfo in sales, however, is amazing. More

After over a 2 hour wait, my vehicle came to me dirtier than when I arrived. There was debris all over it. Then when I went back in and inquired why my vehicle was so dirty, all I was told was they must ha than when I arrived. There was debris all over it. Then when I went back in and inquired why my vehicle was so dirty, all I was told was they must have been mowing the lawn or cutting tree branches or something. So after going back in for the third time I was told if I brought it back before Friday, then they would clean it off. Which I wasn’t able to do. Had to go out of town with a dirty vehicle. Also had to ask for toilet seat covers, in three different departments, so my disabled son could use restroom Thanks a lot. More

This dealership was horrible..I willnever return nor recommend a client friend foe or lover..They took 3 days to get to my vehicles service needs. At that point is was too late and I took my vehicle t recommend a client friend foe or lover..They took 3 days to get to my vehicles service needs. At that point is was too late and I took my vehicle to another dealership..I was horrified at their customer service...They are out right horrible More

Ford Pines does NOT care about customers's time, Long Hours waiting for Service even with a scheduled appointment Hours waiting for Service even with a scheduled appointment More

Es excelente buen servicio y lo puedo recomendar muy bien gracias esperó que sigan igual gracias esperó que sigan igual More

The services always the best Everyone are a professional The services always the best Everyone are a professional in his areas I recommend this dealer The services always the best Everyone are a professional in his areas I recommend this dealer More

so far I am pleased with my car and with Pines Lincoln too Yes I will recommend them too Yes I will recommend them More

The folks there were very nice and helpful. They looked up my extended service contract and took care of all details. up my extended service contract and took care of all details. More

Very polite, PeterEfficient Provide coffee, etc. nice Very polite, Peter Efficient Provide coffee, etc. nice when you have to wait Perfect environment Very polite, Peter Efficient Provide coffee, etc. nice when you have to wait Perfect environment More

The dealership is very organized. Very friendly and everyone wants to help. The coffee machine is very clean and water stations everywhere. Quick fast and efficient service. everyone wants to help. The coffee machine is very clean and water stations everywhere. Quick fast and efficient service. More