Pines Ford

Friendly knowledgeable staff. Work completed on time. A very good experience for a car dealership. very good experience for a car dealership. More

I had a great experience with Luis in accommodating me in choosing the best plan for me. As most times, I was indeed satisfied. choosing the best plan for me. As most times, I was indeed satisfied. More

All the Ford staff were kind, courteous, and professional. I like the dealership so much that I bought a new set of tires from you. I'm a very happy customer! professional. I like the dealership so much that I bought a new set of tires from you. I'm a very happy customer! More

Have to wait too long for service, even with appointment. Getting too expensive. My time is valuable also. 1 and 1/2 to 2 hours for an oil change confounds me. I have had service at a Lincoln dealer in Winte Getting too expensive. My time is valuable also. 1 and 1/2 to 2 hours for an oil change confounds me. I have had service at a Lincoln dealer in Winter Haven and was in and out in under an hour even with no appointment. More

Anthony Alecia is a wonderful service rep! He always makes sure my issues are handled with minimum disruption to my life. My car is serviced quickly, cleaned inside and out, and returned to me with maxi makes sure my issues are handled with minimum disruption to my life. My car is serviced quickly, cleaned inside and out, and returned to me with maximum convenience. Excellent experience. More

Nimpha was super nice, but told me even though I just bought the car, a battery wasn't covered. When I called the sales manager, I was told I would be able to receive a new battery. (Battery died, when r bought the car, a battery wasn't covered. When I called the sales manager, I was told I would be able to receive a new battery. (Battery died, when roadside came, he said it was completely dead. When it was charged and the car came on, there was nothing left on in the car.) So far, it's held the charge. The manager was very helpful and if the battery dies again, it will be replaced. I wanted to know why the battery was drained, but that would have taken about a week of no car. They were busy. I couldn't leave the car. More

Professional staff. Great service!!! Vehicle ready when promised. Clean facilities and regular updates on vehicle's progress. promised. Clean facilities and regular updates on vehicle's progress. More

Good afternoon, I want to start off by saying that the service writer great customer service. Marcos paid very close attention to the details Before, during and after the vehicle repairs we’re being compl service writer great customer service. Marcos paid very close attention to the details Before, during and after the vehicle repairs we’re being completed. Thank you and have a nice day.. More

Great staff clean and fresh sitting area plus bathrooms. Will recommend this place to Ford owners. Will recommend this place to Ford owners. More

They said they would call when truck was done and the service representative was on the phone soon as it was done service representative was on the phone soon as it was done More