Pines Ford
Pembroke Pines, FL
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Nimpha was super nice, but told me even though I just bought the car, a battery wasn't covered. When I called the sales manager, I was told I would be able to receive a new battery. (Battery died, when r bought the car, a battery wasn't covered. When I called the sales manager, I was told I would be able to receive a new battery. (Battery died, when roadside came, he said it was completely dead. When it was charged and the car came on, there was nothing left on in the car.) So far, it's held the charge. The manager was very helpful and if the battery dies again, it will be replaced. I wanted to know why the battery was drained, but that would have taken about a week of no car. They were busy. I couldn't leave the car. More
Anthony Alecia is a wonderful service rep! He always makes sure my issues are handled with minimum disruption to my life. My car is serviced quickly, cleaned inside and out, and returned to me with maxi makes sure my issues are handled with minimum disruption to my life. My car is serviced quickly, cleaned inside and out, and returned to me with maximum convenience. Excellent experience. More
My service associate Kenny scheduled my appointment and took my vehicle right in upon arriving. My vehicle was diagnosed, repaired and completed. Kenny advised notified me along the process and called me took my vehicle right in upon arriving. My vehicle was diagnosed, repaired and completed. Kenny advised notified me along the process and called me when my vehicle was ready to be picked up. So nice to have vehicle repaired and completed in the same day. More
I’ve been a customer of the dealer for years now. They’re always willing to walk the extra mile for their customers. I will recommend anyone that needs a car to visit them. Their excellent service and care f always willing to walk the extra mile for their customers. I will recommend anyone that needs a car to visit them. Their excellent service and care for customers needs it’s a must see. Rodolfo on the sales department and Ninfa from the service department have always treat me wonderfully. Don’t give it a second thought. Go visit them!!!! More
This is the second time by I’ve needed work done on my F150. They took me right on time and had the work completed in the estimated time. They are, (simply put), a very professional business who delivers F150. They took me right on time and had the work completed in the estimated time. They are, (simply put), a very professional business who delivers what they promise!! More

