
Pines Ford
Pembroke Pines, FL
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Joe was my Service Advisor. His customer service was outstanding! He made sure my routine service was done as well as those concerns I had that seemed major. Throughout the entire experience, I felt lik outstanding! He made sure my routine service was done as well as those concerns I had that seemed major. Throughout the entire experience, I felt like his favorite customer. Everything was repaired and to my expectation. My car drives like it's brand new. I highly recommend this service department. More
Service rep was great. Cashier was very unfriendly. Charged me shop fees that were over 10 percent of overall bill and all they did was change one 15 dollar part. Charged me shop fees that were over 10 percent of overall bill and all they did was change one 15 dollar part. More
Having to wait three hours for an oil change, change some screws on a recall and a car wash. I made the appointment several weeks in advance but was told I’m no longer eligible for a loaner. Thankfully I onl screws on a recall and a car wash. I made the appointment several weeks in advance but was told I’m no longer eligible for a loaner. Thankfully I only have to do this once every six months. More
Well the only thing I have to say is that you’re doing good service but I have to take my car in more than once before y’all go find what was wrong with it good service but I have to take my car in more than once before y’all go find what was wrong with it More